Hinge is a definite weakness

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RDengineer's review of PowerBug Golf Trolleys

★★★☆☆
PowerBug Golf Trolleys

“Hinge is a definite weakness”

Written on: 19/09/2013 by RDengineer (1 review written)

We bought two in April 2011 and I encountered a hinge failure within a few weeks, American Golf were very good and handed over a replacement trolley readily. My Wife gave up and returned to her old Hill Billy Lite within a year while I continued to use the powerbug. The hinge assembly failed on that unit, but OK I could use my Wifes', that is until the hinge failed on that one too.

All these failures are on the lower part of the hinge, are identical in nature and indicate a manufacturing process weakness. The failure point is located at the weld line furthest from the injection point, and under the microscope there are clear indications that the weld is not forming as stongly as necessary. This could indicate poor injection tool temperature control.

As a final point I have been watching the Powerbug web site for replacement hinge assemblies since July 2013 and have seen them to be out of stock at every visit - seems there could be a high replacement rate going on here.

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Robpowerbug's Response to RDengineer's Review

Written on: 26/10/2013

Due to the infrequent requests for nylon components PB do not have this item on automatic re-ferb. As a result there was a stock issue for around 6 weeks whilst new stock could be obtained. With nearing 50,000 units in the market, PowerBug will see a demand for many items and try to stock to accommodate any eventuality. All electro mechanical devises will require attention from time to time
PowerBug quality is industry best and they are proud to advertise this
As always..... you cant please all the people all the time.
Its a shame........but a fact
Thankfully the PowerBug following is gaining massive momentum becoming a trusted friend to many golfers

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