Written on: 19/09/2013 by RDengineer (1 review written)
We bought two in April 2011 and I encountered a hinge failure within a few weeks, American Golf were very good and handed over a replacement trolley readily. My Wife gave up and returned to her old Hill Billy Lite within a year while I continued to use the powerbug. The hinge assembly failed on that unit, but OK I could use my Wifes', that is until the hinge failed on that one too.
All these failures are on the lower part of the hinge, are identical in nature and indicate a manufacturing process weakness. The failure point is located at the weld line furthest from the injection point, and under the microscope there are clear indications that the weld is not forming as stongly as necessary. This could indicate poor injection tool temperature control.
As a final point I have been watching the Powerbug web site for replacement hinge assemblies since July 2013 and have seen them to be out of stock at every visit - seems there could be a high replacement rate going on here.
As rated by our community of reviewers
" Not robust enough! " Read More
" Happy with golf trolley " Read More
" Silver Rola HME-601LED " Read More
" Apalling service " Read More
" Awesome customer service . " Read More