Awful Product & No Service!

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Pablov1's review of Powakaddy Freeway

★☆☆☆☆
Powakaddy Freeway

“Awful Product and No Service!”

Written on: 13/08/2013 by Pablov1 (1 review written)

I bought my Powakaddy Sport 18 months ago from American Golf. After the first round I needed to grease one of the wheels as quick release mechanism wouldn't spring back once wheel fitted. 6 months down the line my 18 hole battery would be struggling by 14th and dead by 16th on a short course. I contacted Powakaddy and had no reply whatsoever.....Thanks! I am now using an old 36 hole battery that is still going strong, back when Powakaddy sourced quality products and gave a damn about it's customer base. A friend who bought the same model was having similar problems with his battery so this is not an isolated issue.
I am now having problems with the trolley stuttering and occasionally not working at all so it is now half motorised and half heavy push trolley, deeply unimpressed. Will never buy a Powakaddy product again, sort this mess out!

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Tgts's Response to Pablov1's Review

Written on: 14/08/2013

The warranty is with the retailer (American Golf) not Powakaddy, take it back and demand they sort it out if they not already

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Graemebarber's Response to Pablov1's Review

Written on: 27/08/2013

I had a Freeway 2 Lithium model. Wheel broke after 4 rounds of golf and 11.4 miles. I contacted Powakaddy and got the same response as you! No Response. In the process of buying a Motocaddy now.

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