Nothing but trouble from the start

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  • Value For Money

Newman472's review of Powaglide PG-02 Golf Buggy

★☆☆☆☆

“Nothing but trouble from the start”

Written on: 21/07/2014 by Newman472 (1 review written)

My husband bought this last year and had to send the seat back 3 times as there were sharp bits of metal protruding. Then the golf bag holder cracked. Since then the steering wheel had to be replaced ( by my husband, and it was not easy as needed soldering and has never been right since). The latest things are that all the bolts on the seat came off one by one and have had to be replaced as they were lost. Today he came home and the ring pull to separate the two halves has dropped off (lost). He is disabled and struggles as it is and had to dismantle the seats on the car to get it in. This is a bad buy and also a dangerous item. It should not be on the market. It may be half the price of the market leaders but I would say just save up and get the better make. Avoid this at all costs.

  • Value For Money

Gazebos's Comment

Written on: 10/12/2014

Yep agree entirely, mines been a nightmare, it's dropped to bits in 20 months it's been problem after problem and powaglide are a waste of space

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Gazebos's Comment

Written on: 21/02/2015

hi all, I bought my powaglide single seat golf buggy in February 2013, I needed a buggy because of my breathing problems and dodgy knees, it looked the bees knees, I inquired what I thought I needed to know, warranty 12 months even on the batteries, it looked strong and did drive and go pretty good as well, one question I asked, and only because I,d done quite a bit of research was WILL the batteries be big enough for a guy my size, 15 stone ish, and my golf course is a bit demanding, four or five steepish hills, the answer was yes 55ah, two of them of course will be fine, ok I thought the price was good and I needed one k go for it, and I bought one. Great off we go it was a piece of cake and I mean it no more struggling on our last few hole not being able to breath and struggling with the knees, it was great honest I loved it. Then the seat split, ok I thought maybe like all stuff these days, so I phoned the guy up at powaglide and he said could I send a picture of the split which I did, he received the evidence and agreed it must be a fault and would order me a replacement padded seat FROM China, it would take a week or Three, ok it's a long way, a month later I phoned powaglide to see if it had arrived, not yet, ok no probs, oh by the way he told me to tape it up so it didn't split anymore which I did ?. A week later I phoned again, same answer no not arrived yet but he said he had one he could take off another seat, so we arranged a time and date to go and sort it, when I got there to his house he came to the door and said ok I'll sort it, he went to the garage got the complete seat and proceeded to unscrew the pad from the seat, he wasn't even ready for me arriving, I,d already taken mine off but took all of the seat with me, he got the pad off and we exchanged them, but I said can I just make sure the new pad matches the old seat, should do he said and potted around while I started to put it back together, guess what wouldn't match up, so I went and told him, he spent 10 minutes trying but it wouldn't fit, mmmmmmmmm, mmmmmmmmm, him not me, so I said give me the complete new seat, oh carnt do that its a dearer seat it's got armrests on it, ok do you really need the old pad, no not really, so I took the hole thing home stripped the staples out of both padded seats swopped them over, stapled mine back together, eeee rrrrrr, 5 weeks and 2 hours on the day job done. Then about June July my round started to get shorter, the buggy started to struggle on the last few holes, so I phoned up, mmmmm can Ŷyou drop the batteries off and I'll test them, so I nipped 25 miles there and back again and dropped them off, a couple of days later he phoned and one of the batteries had failed so he would swop it, ok it happens, so off I nipped again to pick them up. Don't forget 25 miles ish. A few weeks later but don't hold me to a day or two click click click it started letting me down again, sooooooo I phoned him up again and explained the same thing was happening, mmmmmmmmmm cannot understand it, can YOU drop them off, OK, 25 miles return to drop them off, I think it was the day after he phoned and said its so strange when he checked then three weeks before the battery that as now gone down as failed, strange, anyway I'll give you two different ones than what I had, I did have yuasu, think that's how you spell it, anyway 25 miles later after going for them he gave me two brand new Lucas, are you sure it's not me and the terrain that could have something to do with it, you know are the batteries big enough, yeh course they are, ok. This was the beginning of October, WATCH THIS SPACE, I'm coming back to this problem later. Then a front mudguard dropped off, the metal cracked on the bend where it joins onto the front wheel axle , anyway my mate welded it up and put me a strengthened in, and did the other while he was doing the broken one, Magic good job and it save me arguing the problemAND 25 miles. Next the steering wheel started to flop about, it started to crack at the bottom of the steering wheel colmn, pole, whatever you want to call it, anyway my mate said he'd sort it, so I took the front for him with a templet and he welded a pièce either side of the crack, again a good job, and saved me 25 miles. Then one nice day the foot pedal flopped to the floor and away the buggy went but with me on it thank god, I just switched it off, doctored it with a bungee which worked ok, phoned up my dealer explaining what had happened because I couldn't find anything to fit, he asked me for my address and would send me one and because it was over 12 months and out of warranty he said it would be around £4 or £5, ok no probs. A week later wondering why it hadn't arrived I phone up and hi it's me @@@@, who he said, ohhhh i completely forgot sorry I'm on it straight away, what's your address again, mmmmmm lol, good job I had a bungee. Anyway received it put it on and low and behold guess what, errrrr yeh it didn't work , wasn't strong enough and it wouldn't quite stop with your foot off the pedal and kept creeping forward, so I was back to the trusty bungee. So I phoned him up, can you fetch it for me to check, no not 25 miles about 30 miles, he'd got new premises, when I got there he looked and mmmmmmmm,d, they are different ain't they, and I haven't got any I'll have to order some from China. Doh. Well look I said I asked you about changing the steering wheel for the handle bar system, and it would be better for me for getting in the car, saves me taking everything to bits all the time, so do away with the pedal,you did tell me it would be £120 over the phone, £100 for the handle bar and all the bits, plus £20 for re doing the electrics on your hand held computer, but I see you are selling the handle bars on line for £75, yeh he said but you need all the other bits as well, look he said I'll change it over for £80, ok thanks I said do it, NOW remember I've had the 2 new Lucas for one hole year and 3 weeks, and guess what they are letting me down again on the last few holes, but he said they are out of warranty, phewwww I've nearly had enough, he phoned the supplier and they said the same to him nothing they could do , out of warranty, so I asked him where he gets them from but he said his supplier get them from MANBAT, so I go their number and phoned them, they were brilliant, very helpful and said if you fetch them to Chesterfield, they would check them, so off I went, 60 mile round trip, they checked them, and off I went two days later 60 mile round trip, nothing really wrong with them, one was still like brand new, the other was about 70%, which was fine really, and they also checked the charger, which was ok.so I informed powaglide of my findings and said are you sure this size of battery was fit for my purpose, of course they are he said I,ve sold hundreds and no one else as complained, then he started blaming me for maybe not charging them correctly, and different terrains of courses and the size of people make a lot of difference to performance, well that's what I asked in the beginning, anyway after a bit of arguing and letters and he mails he said he was refusing to answer any more calls or e - mails, I got in touch with the citizens advice, tried that way but he said anymore letters and he would take it up with his solicitor and he would handle it, he wouldn't have anymore to do with me. Anyway the batteries went to a better home, I sold them for next to nothing so I didn't think it worth the effort anymore. Anyway I've bought two 85 ah batteries and a 8 amp charger, £275.hope these do the job. Three weeks ago the buggy stopped all together, the motor was running but it wouldn't run, anyway the green staff got me off the course and I got it home, I googled transaxle and moter on single seater golf buggies, yep I stripped it down and the axle had sheard, I was going to another made to save me spending £350 on a new transaxle and motor, but I got it repaired but it didn't work, I had it bored into both broken pieces a pin loc righted in and also pinned together £30, it lasted one round and eleven holes, but I managed to get it home and it's now stripped down again. I,m told it's going to be about £100 to £150 to have one made, or buy a new transaxle and motor£350, from guess who powaglide, and really don't want to do that, I will get it repaired and keep you informed. But all I,m say now is beware do your homework, but if need one like me what do you do, you need trust, thanks a lot, c u later, oh forgot he sells parts and says they fit powaglide , Hillman, powerhouse, and similar, again thanks

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Gazebos's Comment

Written on: 11/12/2014

Forgot to mention my buggy is the pg-03, again it's been a nightmare, still in bits

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