poor response to complaints

“poor response to complaints”

Written on: 09/05/2012 by rossespoint (1 review written)

I purchased a mocad battery and charger last July from the agents in Cork.

I was woken up one night in March last by an acrid smell and I went to

investigate. The smell was emanating from the battery which was extremely hot

I immediately left the battery outside. I wrote to the agents in Cork and

gave them details of the battery and expreesed my concern about the health

and safety issues which had arisen.

To date, I have not received an acknowledgement or a reply.

Regards,

TOM KENNY