Written on: 21/09/2011 by newyorker001 (1 review written)
Arrived 730pm - Reservation 745pm. Car park full.
Arrival : cosy but clumsey blend of modern and traditional pub. Busy and lively. Air conditioning vents visible but not in use. Many people appear warm and uncomfortable. Experienced front of house staff would have picked up on this, but not here.
Too many senior customers left standing waiting for their table.
Not enough space for customers waiting for tables
Menu and food good, although to a modern foodie, dated
Catering for a palet and client from the 90's - can see no vision for modern day cuisine.
Menu layout uses an out of date font and is cluttered and should be wary of indulgent self promotional feedback, perhaps instead providing a link to independent review media.
Web site would benefit from update and be iphone friendly
Cutlery very clean and table v presentable
Wine on display at bar not available, although alternative acceptable
When paying bill - proprietor appears. hastily takes payment but fails to leave an impression or client recognition, although acts with air of arrogance which is a shame as we would of preferred to engage with mr hand with some indicative dates when we will return to conduct a more formal review.
Overall - on the cusp of a complacent eatery underpinned by an ageing demographic and menu. Needs to attract next generation customer base. Owner could be more friendly
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