Written on: 08/06/2012 by ErinGirl
Most items and sizes not in stock, despite the website saying they were. I received an unfulfilled order which was then useless and had to be returned. Replacement items took ridiculously long to be dispatched. Customer Service is just a joke, most agents seemed inexperienced and were confused and unhelpful. Would not recommend or use again!!
As rated by real users
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"Useless" Read More
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Mandjg's Response to ErinGirl's Review
Written on: 12/06/2012
Hi,
As one of the team managers at Vertbaudet UK I was concerned to see that you have not been satisfied with the service you have received. If you would like further assistance regarding the above or would like to discuss the matter further please email me at amanda.grice@redcats.co.uk.
Kind Regards
Amanda Grice
La Redoute Customer Care Team Manager