written by Evec220 on 18/02/2015
Until recently I was a long standing customer. They don't bother to answer emails nor do they read them. I eventually got a reply after 12 days. By then it was too late. I placed an order that was estimated to arrive in 4 weeks,but within 2-3 days of the order being charged to my account there it sat for a further 10 days "Awaiting Despatch". I cancelled the order before it could be delivered then it turned up so I sent it back unopened. They then charged me the postage. The final nail in the coffin for me is they don't seem to care about their customers at all. I have now closed my account with them. Most of their items can be bought elsewhere and cheaper too.
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