Written on: 27/06/2014 by AmandaSteele (1 review written)
Not only did studio mess up my Christmas order they apologised and offered a £20 voucher , they posted an empty envelope !!!!
I attempted to contact them by email and no reply for quite some time,
I then sent the replacement voucher as part payment and they then charged me a fee as I was a few pounds short.
I emailed 4 times and never received a reply I then was contacted by phone inc my name etc by an automated service ,I attempted to pay the balance but studio did not my details !!!!
A total joke of a company wrong orders. Posted empty envelopes sent me invoices. Catalogues etc but can't find my details.
If you want hassle join studio.
As rated by our community of reviewers
" Still waiting for refund " Read More
" No response recieved " Read More
" Having to print our own returns label! " Read More
Written by suemagnus
" Difficult to order " Read More
" I'm not saying it's a bad catalogue but I do think they're very ver... " Read More