Do Not Use This Shambolic Company Ever!!

Studio www.studio.co.uk
★☆☆☆☆
1.4
11.0% of users recommend this
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annoyedxcustomer's review of Studio - www.studio.co.uk

“Do Not Use This Shambolic Company Ever!!”

★☆☆☆☆

written by annoyedxcustomer on 10/12/2014

I ordered a rocking horse on 17th nov and paid in full. order was initially put on hold as they said i still owed postage but i had given Free Postage Code whilst ordering and confirmed amount from card. when calling to chase up order, this was sorted out. I am still waiting on it. I called end Nov and was told it would be with me by 10th Dec. Not here! I called again and was told rocking horse has not arrived into them yet and will not be there till 19th Dec. I requested they cancel this order immediatley and give full refund. They cant tell me when refund will go into my account or indeed if it even will! I Asked for manager to call me but, no surprise i have had no call. This company is absolutley hopeless and even if things look good in catalogue, check out where else you can get them, never order from this bunch as all it brings is pure annoyance. Call centre staff dont care about your order or concerns, again its so annoying. Calling the orderline you are straight through, calling customer care you are on hold for 15 minutes +. DONT TOUCH THIS COMPANY WITH A BARGE POLE

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