incomplete items. will not deal again.

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1.5 / 5
15.7% of users recommend this
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Guest's review of Studio - www.24studio.co.uk

“incomplete items. will not deal again.”

Written on: 26/08/2013

takes too long to receive your goods. value for money rubbish. birthday present for my daughter just managed to arrive on the day(ORDERED 2 WEEKS IN ADVANCE) ,but when she opened it , it was incomplete(stool missing), but could not return as she would be very upset on her birthday without a present(4 years of age only).now she sits on the floor when playing her piano. makes me feel down. DO NOT USE THEM.

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Cazza9292's Comment

Written on: 27/08/2013

have you spoken to their customer service? when i had a bit missing from a parcel they sorted it out for me

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24Studio's Comment

Written on: 05/09/2013

Hi there,

I'm so sorry to hear that your gift arrived without the stool. as with any items that arrive damaged or incomplete please contact our customer services dept and they will arrange a collection / re-order of this item for you.

If you have Facebook, please send us a private message with your account number, contact number and email address and we'll check it out for you. Alternatively, if you have Twitter, follow us at @24studio and drop us a direct message with all the details and we'll get this sorted for you.

I really hope to speak to you soon.

24studio

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