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mklhwfkjefuqwecvj's review of Studio - www.24studio.co.uk


Written on: 06/02/2013 by mklhwfkjefuqwecvj (1 review written)

I ordered Hells Kitchen pan set in Sept 2012 as part of an order for £105.00 which I paid in full immediately.

I received a product recall on the pans in December 2012.

The pans were collected from my house on the 10th January 2013. I emailed customer services on the 10th January confirming the pans had been collected and I would like the refund paid directly into my bank account.

I received an email from Studio on 13th January asking me to wait 14 days. After 14 emails back and forwards with Studio keep asking me to wait a furtehr 14 days I am STILL without my refund 28 DAYS LATER!!!

All I want is my OWN money back from them, but it seems they just want to hold onto it.

AVOID AVOID AVOID!!!!!!!!!!!!!!!

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24Studio's Response to mklhwfkjefuqwecvj's Review

Written on: 11/03/2013


I'm sorry to learn that you are still waiting for your refund. Hopefully you will have had this by now, if you haven't please email us at facebook@24studio.co.uk and we will chase this up with customer services

Kind Regards

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