Could be better

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1.5 / 5
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Kake80's review of Studio - www.24studio.co.uk

“Could be better”

Written on: 16/01/2013 by Kake80 (1 review written)

I'am an account holder with this company. Sometimes they are ok, but sometimes their service is very poor. There have been several occasions where i have ordered something from them that says "INSTOCK" when i place the order. Then later when i check the status of my order, all of a sudden they are awaiting stock!!! They really need to have people that know what they are doing there and who can keep the service up to date with what is in stock and what is not. There is an item that i have recently ordered, which said instock at the time of order, need the item before the 26th Jan...expected stock delivery...25th!!! what bloody good is that! Checked again today...expected delivery...1st of f***ing Feb. Bloody waste of time.

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Botd's Response to Kake80's Review

Written on: 26/01/2013

It is so sad when a company shoots itself in the foot and its customers between the eyes.I always give people the benefit of the doubt until they screw up. the mistakes on my order were unbeleivable, a robe with my initials spelt "Par" instead of "P.A.R."surely no one on the staff can be that brain-dead. And half my order never came and they suggested I order it later without the discount. Hopefully They shall make it up to me and they will keep me as a customer or I will suck it in kick myself and write bad reviews for the next six months

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