Written on: 06/09/2012 by Goldengirl007
Ordered some items then they tried to charge me over 2 times the order acknowledgement so rang customer care line what a joke that was, they told me they had cancelled the order and the items had not been dispatched. 48 hours later goods still on my account so rang again to check they would not be sent to me and they insisted that they were cancelled and I would not receive them then it beggers belief 3 hours later I get a dispatch notice. Rang again and told the items have not left yet and they had not been cancelled when I first rang (I had also sent an email to cancel them as well). Now waiting for a manager to get back to me don't fancy my chances of that as they seem to be professional liars. Please don't use this company use someone honest with good customer service and get rid of these rip off companies. Contacting trading standards tomorrow.
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