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Asked by DoreenMills on 8th January 2016 Report this content
I would like to know how they can advertise the same item with 2 different prices? The sale leaflet has a solar light advertised at £16.99 and when you go online to order it shows as £24.99. I tried to order the day I received my catalogue, bit of a joke really.

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Answers (2)
Report this content sayitasitis2012 Written on: 08/01/2016
If you have read the reviews for this company I cannot believe that you are even considering purchasing from them.
Report this content knowurrights Written on: 08/01/2016
hi ya, There should be a offer code, either on the front of the sale leaflet or if you had a statement too, there may be a offer ref code normally something like 033 etc... it will be in a box top left or right normally this will need to be entered it to promotion code box, hopefully if you can find this the price should change, but don't get your hope up, as others have said hardly a good company to do business with. As far a advertising 2 different prices they will may say its a targeted offer for existing customers, only deal with this firm with caution
Asked by Scooby12345 on 1st June 2015 Report this content
The zip on my boots has broken ive had them four weeks what do I do?

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Answers (2)
Report this content sayitasitis2012 Written on: 02/06/2015
I wouldn't be too hopeful Scooby. contact trading standards if you get no satisfactory outcome from this outfit.
Report this content knowurrights Written on: 02/06/2015
Footwear may not be covered very much, although you may get them under not fit for purpose, if there a high quality brand go for it, - i would contact studio, but in fairness they will probably not be too helpful from what people have said, and as you have to call a charged phone number, in may be better to ask in timpsons or boot menders, a zip costs about £1 so i should imagine you could have a new zip fitted for a few quid, i guess, it will cost this much just to phone them.
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