horrible business

Click here if this is your business
Next Directory
★★☆☆☆
1.6
From 94 reviews
16.0% of users recommend this

  • Value For Money

Click here if this is your business

Guest's review of Next Directory

“horrible business”

★☆☆☆☆

written by on 17/10/2013

i ordered a little girls legging set and they sent the incorrect item. I received a boy's shirt instead. when i called customer service, they didn't seem to think it was a "problem". they told me to keep the shirt or "donate" it and that they would refund me. they didn't even offer to send me the correct item. Instead, they said that if I wanted my original item, i would have to go online and reorder it. what kind of customer service is that?? it was their mistake and they didn't even try to rectify the problem. i've ordered from countless online stores and catalogs and have never encountered customer service like that.

write a review
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!
Claim your item page Take control of your reviews by setting up
your free Business Account