Written on: 01/06/2012
The worst return policy in the country. Their sizes are absolutely unreliable and vary on the identical product from job lot to job lot -- yet the customer has to pay for it. My first order of size M leggings were perfect. The next of order of size M leggings were extremely tight. I shouldn't have ordered the following year but I did -- and the same leggings in M were so large they were swimming on me. (And no, my own weight/shape hasn't changed.) They have no policy for exchanges. In the return I lost $15 -- about $9 for the original postage and an additional $6 for a "restocking fee." They made $15 and I have nothing! I'd definitely stay away from the company!
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