DO NOT USE THIS COMPANY

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nikki01's review of Look Again

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“DO NOT USE THIS COMPANY”

Written on: 31/07/2014 by nikki01 (1 review written)

DO NOT USE THIS COMPANY. I ORDERED A COOKER £799 + £25 DELIVERY ADVISED WOULD BE DELIVERED WITHIN 72 HOURS, 3 DAYS WENT BY SO I CONTACTED THEM TO BE TOLD IT WOULD BE DELIVERED 3 WEEKS TIME, I SAID NOT ACCEPTABLE AS I HAVE NO COOKER, THEN INFORMED ME THAT IT WAS ACTUALLY OUT OF STOCK I TOLD THEM HOW APPAULING NOBODY HAD INFORMED ME AND TO ADD INSULT THEY HAD TAKEN THE MONEY OUT OF MY BANK ACCOUNT I TOLD THEM I WANTED A FULL REFUND AND THEY HAD NO RIGHT TO TAKE MY MONEY WHEN THEY COULD NOT FORFILL THE ORDER, THEY THEN INFORMED ME THAT IT WOULD TAKE 5 WORKING DAYS TO PROCESS MY REFUND!!! APPAULING CUSTOMER SERVICE WITH 'I DONT GIVE A DAM ATTITUDE' SO I AM LEFT WITH NO COOKER AND NO MONEY TO BE ABLE TO PURCHASE ANOTHER UNTIL I RECEIVE MY REFUND.

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