REWARDS SCAM

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Guest's review of Littlewoods

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“REWARDS SCAM”

Written on: 01/10/2012

Can't state enough how much of a scam this book is. Read the terms and
conditions of your rewards. For every item you buy on your rewards and return if not suitable they credit you the amount back twice but then charge you either 20weeks or 52weeks for one of the credits. So now I have the privilage of paying £300 back over 52 for an item I dont have (returned)that I bought on my rewards.
This can't be legal.

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Littlewoodsrep's Comment

Written on: 02/10/2012

Hi,

We're sorry to hear that you are not happy with how our Rewards scheme is calculated.

Your Rewards would be applied to your item either in full or partially with the remaining cost of your order being charged to your account. Should you then return the item we would issue a credit to clear the item balance from your account and then debit your account for the amount of the Rewards which would then be eligible to use again on a future order. This is done to ensure your account balances - for example if you purchased an item for £1.00 as below:

Item charged to account - Debit Balance of £1.00
Rewards used as payment - Credit applied for £1.00 equals £0.00 balance
Item subsequently returned - Item credited for £1.00 so account in credit by £1.00
Rewards returned to you for future use - account debited by £1.00 to equal £0.00 while Rewards balance returns to £1.00 for future use.


If we can help with this query in any more detail - specifically relating to your account - then please email us at Help@littlewoods.co.uk.

Many Thanks

Dave
Littlewoods Help Team

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