Written on: 03/07/2013 by 1katya (8 reviews written)
Wrote an email with a few quibbles to La Redoute this morning and within 2 hours I had received a phone call resolving these problems. The Customer Service person had carefully read my comments and took these on board in a courteous and helpful way. I was somewhat surprised having read previous comments on this independent review site, and also by the prompt and helpful service. Although you are a French Company, I think your call centre may have been in the UK North East? Excellent and very impressed.
" Damaged goods and wait forever " Read More
" FANTASTIC CUSTOMER SERVICE " Read More
" Man shouted at me on my own doorstep " Read More
" Awful " Read More
" Excellent service " Read More