Written on: 06/09/2012 by RebeccaSmith (6 reviews written)
I have never been one to order from a catalogue but my friend advised me to try it as it saved time going from shop to shop looking for clothes. I went on line and chose La Redoute. It did have a lovely selection and reasonable prices. All I had to do was choose what I like add to basket, pay and wait for delivery. That was the easy part. I got the wrong order and size delivered and the customer service team was appalling. They were very impatient, rude and they even hung up on me. I mentioned it to my friend who thought I just got unlucky. I was not impressed and that experience has completely put me off catalogues for life!!!
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Redcatsuk's Response to RebeccaSmith's Review
Written on: 06/09/2012
hi
Sorry to hear that you have had a bad experience, if you can send your customer number to myself,sharon.ingham@redcats.co.uk I will look into your complaint