Written on: 19/03/2013 by T8RYJ (2 reviews written)
I have shopped with freemans for years and have accepted the vastly inflated prices for the benefit of being able to pay monthly when I have needed to buy something ie washing machine, fridge etc. I have had a letter from them telling me that the apr in purchases I have already made is going up !!!. I accept that they can put the apr on future purchases but surely putting it up on things you've had and can't send back is moving the goalposts a bit. I emailed them to voice my displeasure and have had a letter back saying we can do this legally so tough, basically. Legal doesn't mean moral!. Luckily I am in a position where I can afford to make the opt out interest free payments which clearly I will be doing until the balance is cleared and I can severe my ties with this morally dubious company. However, my concern is for people who can't afford to do that, people on low incomes who have bought something in good faith thinking they know what their financial commitment is going to be and then get a letter saying the apr is going to increase when it's too late to send it back. My advice is shop elsewhere, you're likely to find the product cheaper and you won't get ripped off. If you do have to use freemans then make sure you can afford the interest free opt out payment but I seriously would stay away from them and try littlewoods instead.