Written on: 18/07/2012
I have been shopping with Freemans for over 20 years and I think the quality of service and goods is generally very good. It is a lot more expensive to buy items because they are offering a free delivery service and interest free credit and these things cost the company money. I like the fact that my items have been delivered out of working hours as I am at work in the day.Over the twenty plus years I have been shopping with freemans I have been very pleased. However lately they seem to be slowly dispensing with the features I most liked - I have never paid interest and don't want to but recently my account was transferred to a flex account which has an opt out interest free option which i am unhappy with. It also does not appear to carry the 10% commission that the old account did. The interest is an massive 32% which is higher than many credit cards. If they do away with interest free and commission there will be nothing that singles them out for me.
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