Not Fit For Purpose, Sent Replacement Parts Wrong Chair

★★★★☆
4.4 / 5
91% of users recommend this
  • Value For Money

LeeReyes's review of Equip4Work - www.equip4work.co.uk

★☆☆☆☆

“Not Fit For Purpose, Sent Replacement Parts Wrong Chair”

Written on: 15/04/2017 by LeeReyes (1 review written)

I've ordered a Office Chair Direct Tuscany Black Leather Office Chair. The Arms are falling apart the Chair isn't fit for purpose.

I was assured by the customer service team they would send me replacement parts out for the weekend (Parma High Back Leather Executive Chair been delivered today a completely different chair.

I am really annoyed both on customer service and for the products been sold not been of merchant quality "Not Fit For Purpose"

I've been told by their customer service reps that because we didn't keep the box for the original chair we are only entitled to replacement parts

Then they send a entire different item..... Not Happy still trying to resolve with Director/Customer Services

  • Value For Money

Report this review