written by CameronMcElroy349 on 31/01/2015
They take your cash, but do not send the goods. Countless emails, letters. No reply. The "help & support" line is useless. Website says hours 8am -9 p.m weekdays. RUBBISH! It is closed at 5.30! With these bad reviews, why are they allowed to continue trading?? Admittedly I should have read these reviews before ordering and I would not have bothered. AVOID this company at all costs!! There is nothing to like about this company. Customer service is non-existent. It is a joke. Where is trading standards in all this? I would like to have known how long it would take to wait for delivery of goods if they arrive at all! I think 3 weeks is ridiculous for one little item. They must be paying their workers in machine tokens not cash. Disgraceful treatment of the public. They cannot even give me the correct order number. I had two. Only one is correct.
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Samraja17's Comment
Written on: 05/02/2015
Echoing my thought 100%. Wish I had seen all these reviews before ordering . Never again ! It's a headache to order with this company . My order came nearly five weeks after the initial order . Customer service never replies ... Some joke . They don't even bother replying to your queries on the web sight or even the email . When My order finally did come it was so late . I had ordered these things to send as presents abroad with my husband but when the parcel finally did arrive he had already flown. After all that frustration and head butting with trying to communicate with easy-life I was still one item short on the list which I had been charged for . Also despite saying No , you keep getting calls from them to introduce you to other companies and receive their trial items . I don't understand why the news papers keep advertising this company . Complete disaster ! You are better off without their innovative products it's simply not worth the headache !!