Swale Heating www.swaleheating.com Reviews

★★★☆☆
3.5 / 5
192
63% of users recommend this
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Swale Heating www.swaleheating.com

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Latest Reviews

★☆☆☆☆

“New central heating system”

Written on: 26/04/2016

We had a complete new system fitted, using calor gas because we don't have mains gas. This was fitted in the summer before we moved in, so all the boards were lifted for them to lay the pipes and for a total rewire of the house. When the system was fitted they showed us how to run it and it all seemed ok. The system cost just over £7000, which is quite a lot but it didn't seem excessive. It was cheaper than British Gas - and I know why! Four months later we went to switch the system on and it… Read Full Review

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★★★★★

“Outstanding customer service”

Written on: 22/04/2016 by Bigal53 (1 review written)

From initial contact, sales consultant home visit to installation  and the on site visit by supervisor during installation work, all round first class, hassle free, 5 star service. Installers communication was excellent ensuring that the job specification were correct and exactly what we were expecting. Carpets were fully protected with dust sheets and work completed with little mess, with the old system and all redundant material removed from our home. SWALE Heating certainly exceeded all… Read Full Review

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★★★★★

“speed of installation”

Written on: 13/04/2016

When I requested a quote for a new boiler I was told the installation would take three days. The technician had the system up and running on day one, as the weather was rather cold I was delighted with this… Read Full Review

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★★★★★

“New combination heating system”

Written on: 11/04/2016 by Elodi (1 review written)

Very pleased with overall service from salesman to fitter to completion - very clean and tidy and took care when bringing stuff into the house… Read Full Review

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★★★★★

“new gas boiler”

Written on: 06/04/2016 by Dwyergh438 (1 review written)

I contacted swale on a monday morning. The same day a surveyor visited and I arranged for a new boiler to be fitted. The fitter came on the Thursday mornng and completd the boiler the same day. The boiler fitter and the electrician who came were helpful, competent and displayed a greta care for detail. The whole experience was positive and I would recommend swale unreservedly… Read Full Review

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★★★★★

“20 Stonegate, Boiler installation”

Written on: 02/04/2016 by Denisse13 (1 review written)

I'm afraid I can't remember the names of the chaps that did the work but they were excellent and I am very pleased with the boiler. Regards Betty Roots… Read Full Review

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★★★★★

“Excellent efficient service.”

Written on: 29/03/2016 by Jan G (1 review written)

We contacted Swale who sent out a surveyor who gave us a quote we were happy with. The work was booked and they sent out two engineers and a young apprentice who were all very efficient and clean workers. The old boiler was removed, as was the old hot water cylinder and water tank in the loft. We also had 3 radiators replaced. All this was done and the new boiler installed in a day. We then waited a few hours and the electrician arrived who set up the timer and electrical installations… Read Full Review

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★★★★★

“good and professional service”

Written on: 26/03/2016 by HelenaJones (1 review written)

good and professional service… Read Full Review

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★★★★★

“my new boiler”

Written on: 25/03/2016

From the opening contact with the salesman throughout the installation process and the after care we were impressed by the high standard an professionalism of all you staff we dealt with. There was little mess and what was, was cleared away promptly. I do not have any negative points to record and am well satisfied with your service. You were much cheaper than British Gas… Read Full Review

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★★★★★

“excepeptional workmanship ”

Written on: 25/03/2016 by Makhic276 (1 review written)

very happy would use them again should the need arise also very tidy and very amiable people… Read Full Review

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★★★★☆

“New A rated boiler”

Written on: 23/03/2016 by Geoffp49 (1 review written)

Since moving into our current house We have been told every year when our boiler was serviced by British gas that it wasn't efficient and wasn't cost cost effective. This year we decided that it was time to take the plunge and get a replacement. After much deliberation we decided to get a swale heating to fit us a new A rated boiler. From the initial consultation through the installation and the follow up quality check everything went smoothly. We are glad we chose swale and now we are… Read Full Review

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★★★★★

“Excellent”

Written on: 23/03/2016 by patgc (2 reviews written)

Installation of new boiler. From initial visit to sign off Swale were helpful and professional. They arrived on time, had all info that was needed to advise what was needed. On day of installation, installer arrived on time, every surface was covered, work tops, floor etc. and he said it would be done in a day and he worked till gone 7pm to get it finished. He was clean, polite and efficient. Would def recommend Swale Heating. Couldn't fault them… Read Full Review

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★★★★★

“new combi25si fitted”

Written on: 22/03/2016 by TheArtistinRye (1 review written)

Just had a new Worcester g/star 25si compact fitted, after 15 years with a lovely back boiler! Salesman was polite and informative. Engineer was fantastic, only sorry I can't name him, but Mark my words, he was on time, early actually! very hardworking, super efficient,tidy and safety conscious. All pipework was extremely neat, especially that on external walls. Was quoted 2-3 working days for job, was done in 2, all rubbish cleared early on second day, electrician arrived spot on time, wired… Read Full Review

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★★★★★

“Best by far”

Written on: 18/03/2016 by Kaztel (1 review written)

From the visit from Swale to provide a quote through to the inspector who came out to inspect the work carried out all aspects of dealing with Swale was 1st class. All were polite courteous and very professional in everything they did.Price of new boiler and installation charges were very competitive and gave good value for money. Would definitely use Swale heating again and would highly recommend to all… Read Full Review

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★☆☆☆☆

“New Boiller Installation”

Written on: 16/03/2016 by Clay474 (1 review written)

Boiler was installed on the specified date. My quote included installing a power spur but that was not installed. Their after sale customer support is pathetic and pray that you don't get into any issues after installation. In my installation, one of the radiator values was stretched and fitted and this tension caused water leaks and frequent drop in boiler pressure. Hence my new carpets has gone wet and water has gone under my floor boards. An emergency engineer came over and disconnected… Read Full Review

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★★★★☆

“Boiler fitted promptly,all mess cleared away,controls...”

Written on: 15/03/2016 by May23 (1 review written)

Boiler fitted promptly,all mess cleared away,controls explaned clearly, all round a n excellent service well done… Read Full Review

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★★★★★

“fantastic friendly service, clean tidy polite and...”

Written on: 14/03/2016 by Davesummers63 (1 review written)

Very nice polite friendly but efficient workmen, left our property very clean tidy and warm. Very quick to deliver equiptment and also removed old rubbish and boiler. Would highly recommended swale to all friends and family… Read Full Review

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★☆☆☆☆

“A no show”

Written on: 13/03/2016

Before even seeing an engineer I am not impressed with Swale. I booked a repair through Saga (AA Emergency Home Cover) as my heating and hot water decided to die. I was told an engineer would be along this afternoon. I checked with the AA at 5.20 and was told that the engineer was not answering his phone but the call was definately booked. I received a phone call from Swale at 7.40 saying the engineer would not be coming as he had been stuck on a job since 1pm. Swale had told me in the morning… Read Full Review

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★★★★★

“New boiler, no fuss”

Written on: 12/03/2016 by AlexisReid248 (1 review written)

From quotation to completion with no hassle, drama or unpleasant surprises. The fitters were courteous, friendly and extremely competent. I would have no hesitation in recommending Swale to anyone… Read Full Review

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★★★★★

“Great price, Great service, Highly recommended”

Written on: 09/03/2016 by anorakmark (1 review written)

Had a new Worcester Bosch Combi fitted February 2016. Fitter arrived punctual and removed old system with ease, Protective sheets laid on kitchen floor. new boiler & Flu fitted to perfection. Whole job finished by 3pm. Fitter done a surperb quality job & left the place clean & tidy. Follow up call done by supervisor & gas safety certificate issued. I can't fault Swale Heating for price & service, highly recommended… Read Full Review

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