Swale Heating www.swaleheating.com Reviews

★★★☆☆
3.3 / 5
332
60% of users recommend this
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Swale Heating www.swaleheating.com

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Latest Reviews

★☆☆☆☆

“Rubbish service”

Written on: 24/05/2017 by 306Moore (1 review written)

Do not turn up for appointments with no explanation claiming you were not in. After ringing and complaining was told he could obtain entry Big lie i was in all day. Big lie Swale get your act together or lose Custom… Read Full Review

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★★★★★

“Professional and caring”

Written on: 23/05/2017

The engineer who completed my boiler service recently arrived on time, introduced himself and was polite and courteous throughout. If I had any questions he explained to me carefully so that I fully understood. He was tidy and cleared away before he left. I would not hesitate to recommend Swale to anyone who is thinking of replacing their heating system. Thank you… Read Full Review

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★★★★★

“boiler service”

Written on: 22/05/2017 by 204Lamb (1 review written)

Engineer was thorough and booking the visit was very flexible which is good because I work full time. I have already recommended Swale to family and my father has used you for his installation… Read Full Review

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★★★★★

“Brilliant service”

Written on: 20/05/2017 by Sutton64 (1 review written)

I reported a fault to Swale Heating regarding my heating service. The engineer was very knowledgeable of the fault and explained what the issue was. He replaced all parts required and retested the system in a very quick and efficient way. Excellent service Swale, keep up the good work. I had no negative issues with my visit , I understand that you busy but I had to wait 4 days for a visit ! On this occasion it was not a big issue, as I still had heating and hot water… Read Full Review

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★★★★★

“Brilliant service”

Written on: 20/05/2017 by Sutton64 (1 review written)

I reported a fault to Swale Heating regarding my heating service. The engineer was very knowledgeable of the fault and explained what the issue was. He replaced all parts required and retested the system in a very quick and efficient way. Excellent service Swale, keep up the good work. I had no negative issues with my visit , I understand that you busy but I had to wait 4 days for a visit ! On this occasion it was not a big issue, as I still had heating and hot water… Read Full Review

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★★★★☆

“Replacing broken thermostat”

Written on: 20/05/2017 by Chazy274 (1 review written)

Quick and efficient service, I could have had the repair done on the following day of the initial diagnostic visit but as I was busy could choose a more suitable day. Both engineers were pleasant and efficient. The only down side to the service is having to book a four hour slot would be nicer if this time window could be reduced to a two hour slot… Read Full Review

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★★★★★

“boiler service”

Written on: 17/05/2017 by brian.darvill (1 review written)

We had our Boiler serviced the two gentle men who came to do the service did a first class job everything was explained to us in detail what they were doing asked if we had any questions and answered any we did have. cannot fault any part of the service given would highly recommend your company to anyone. Keep up the good work… Read Full Review

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★★☆☆☆

“Annual service of boiler”

Written on: 15/05/2017 by Matildax473 (1 review written)

After two attempts again it was successful whereas last year it took 4 attempts… Read Full Review

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★★★★★

“Annual boiler service”

Written on: 13/05/2017 by SaigeHess (1 review written)

Swale Heating recently carried out an annual boiler service and general inspection of our gas appliances. The engineer was very thorough and professional and gave excellent feedback on the condition of our boiler and the other items tested (which included smoke alarms, cooker hob and meter etc.). I was entirely satisfied with the visit and highly commend the engineer who carried it out… Read Full Review

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★★☆☆☆

“ Joker servicing”

Written on: 09/05/2017 by lrHarding434 (1 review written)

Following replacement of motorised valve it took 3 more visits to find valve had been incorrectly wired… Read Full Review

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★★★★★

“Swale heating service”

Written on: 08/05/2017 by Finch271 (1 review written)

Very pleased with the service we received from Swale Heating. Engineer was punctual, very polite and professional. Left us with no mess after the service and made sure he left the site clean and tidy after himself. Would have no problem recommending Swale Heating. This will be the second boiler they have installed and serviced for me. The other was at a previous address and again very professional service… Read Full Review

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★★★★★

“Mr Way”

Written on: 08/05/2017 by Abdullah215 (1 review written)

very good service and great boilers… Read Full Review

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★★★★★

“Excellent service call out ”

Written on: 06/05/2017 by 172George (1 review written)

The young guy that came and did my broken pipe was pleasant quick and efficient.Exceptional manners and did a perfect clean up job behind him. Many Thanks Swale Heating.Because of my working schedule Swale came at a time that was convenient to me and showed up on time… Read Full Review

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★★★★★

“Very satisfied customer”

Written on: 30/04/2017 by SelinaKelleher (1 review written)

Very satisfied with the service provided, arrived on time coins the fault quickly and had to return with a new part a week later, fitted the part and had my heating working in no time,, and left the place clean and tidy… Read Full Review

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★★★★★

“Good helpful service”

Written on: 28/04/2017 by Tilley479 (1 review written)

Engineer arrived on time, took care to cover all aspects of the system and explained how to keep things working correctly. Instilled confidence. An organisation you can trust… Read Full Review

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★★★★★

“Quality Visit ”

Written on: 27/04/2017

I was looking to change company regarding my boiler contract. The gentleman who came to look at my boiler was on time and he was polite and helpful. He checked my boiler and I was impressed he also checked my smoke alarms which were found to be out of date. He took a photo so I could see what the date was on the alarm. I feel confident that I have chosen a reputable company… Read Full Review

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★★★★★

“Would recommend Swale Heating”

Written on: 27/04/2017 by Roy381 (1 review written)

Boiler & heating system were installed by Swale Heating. We have kept the boiler service & maintenance with them because of their quick professional service… Read Full Review

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★★☆☆☆

“Poor service”

Written on: 27/04/2017 by Bartlett1984 (1 review written)

Having been a customer for many years and one who always pays their service charge promptly I am very disappointed with the poor customer service that this company now gives. Two years ago if I called the phone would be answered promptly by a member of staff that would deal with your querie promptly. Now there is a call centre,where you cannot get through to an operator so you opt for call back and have to wait for two hours before someone calls back. You can't get an engineer out inside of a… Read Full Review

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★★★★★

“Excellent friendly clean”

Written on: 25/04/2017 by Littlehare (1 review written)

We had a new boiler fitted. After a few hiccups which the engineer sorted quickly we were left with a new boiler fitted well . We are getting used to it being so quiet !! Would recommend Swale to fit a new boiler system… Read Full Review

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★★★★★

“Appointment met and engineer called 15 minutes before...”

Written on: 25/04/2017 by MatthewWagner343 (1 review written)

Appointment met and engineer called 15 minutes before arrival. Explained procedure and the professionally carried out his work.No complaints… Read Full Review

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