GOOD AND BAD

Swale Heating www.swaleheating.com
★★★★☆
3.5
64.0% of users recommend this
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KyraCox259's review of Swale Heating www.swaleheating.com

“GOOD AND BAD”

★★★☆☆

written by KyraCox259 on 09/11/2016

Briefly, Swale Heating's administration is terrible but the Engineers' work is good.

The lousy administration includes 1) Not getting a response to online request for annual boiler service visit 2) Never getting through on the phone 3) Finally getting through, going through the whole nine yards, including making payment 4) Only to find that the person dealing with that part of their "system" can't book you an appointment 5) But someone in another Department will ring back within a week! 6) Not getting a call but having an unplanned visit take place, complete with a card which said I was not in for the "agreed visit" and 7) Finally nailing someone down.

The Engineer did the usual competent inspection work.

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