Wovenhill Reviews - www.wovenhill.co.uk

★★★★★
4.8 / 5
186
97% of users recommend this
  • Value For Money

Summary

Note from Review Centre: Wovenhill has now rebranded, but was previously known as Furniture Company 247  www.thefurniturecompany247.co.uk
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Latest Reviews

★★★★★

“Returning customer - very happy!”

Written on: 20/04/2015 by Huber159 (1 review written)

The sofas are even better than the old one I bought many years ago and is still going strong. The cushions are piped and of a richer colour which gives less glare on sunny days. Delivery was organised and punctual - I'm entirely happy with the product and the company… Read Full Review

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★★★★★

“Quality service and competitive priced.”

Written on: 17/04/2015 by Stevefc (1 review written)

Ordered this from Wovenhill and, not knowing what to expect was very surprised at the excellent they give. Great price and package arrived, not only very very very quick but most securely. Recommend Wovenhill to all, thanks… Read Full Review

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★★★★★

“Efficient and on time !”

Written on: 17/04/2015

Ordered the Loxley Wide Storage Unit with 4 Basket Drawers on Thursday and it was delivered first thing Monday morning....FREE. The unit itself is absolutely lovely and fits perfect in my hallway. Searched for ages for a decent unit at a decent price. Would certainly recommend Wovenhill and the Loxley Unit !… Read Full Review

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★★★★★

“Very helpful team”

Written on: 15/03/2015 by Shortbloke (1 review written)

Hi found Wovenhill on line, decided to take a drive to see their furniture in the flesh, although they do free delivery, we found them easily enough, and we're greeted buy the most helpful friendly team, who made us feel very welcome. A very good team, very informative and knowledgable! Will be going back to look at Garden chairs soon.. regards R Kirkwood… Read Full Review

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★★★★★

“Much better than expected”

Written on: 13/03/2015 by maryhindle (1 review written)

This was delivered the day after ordering by two very helpful delivery men. They set it up in the conservatory for me, which is more than most delivery people do. The dining set is even better than I had hoped it would be. It looks fantastic. My husband liked the price and I love the design and comfort… Read Full Review

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★★★★★

“2 x 4 loxley storage basket/boxes”

Written on: 13/03/2015 by Howe449 (1 review written)

Ordered and paid for by good old fashioned telephone..all items delivered extremely well wrapped the very next day...yes, you heard it..less than 24 hours later...FANTASTIC SERVICE… Read Full Review

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★★★★★

“loxely 9 drawer storage unit”

Written on: 04/03/2015 by rsO'Leary333 (1 review written)

Excellent quality. Prompt service from Wovenhill as item was received within 24 hours of ordering, although the delivery company failed to notify me that this would be happpening… Read Full Review

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★★★★★

“Great Service”

Written on: 28/02/2015 by Shaynam47 (1 review written)

I ordered a large wicker basket and was pleased that it was delivered very promptly.It fits the bill perfectly - I no longer have a visible ironing pile!! Great company to deal with and well priced!! Would used Wovenhill again… Read Full Review

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★★★★★

“chest of drawers”

Written on: 09/02/2015 by TheHoo (1 review written)

fantastic service very prompt delivery easy to order online and the product is exactly as described well done Wovenhill… Read Full Review

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★★★★★

“Impressive”

Written on: 08/01/2015 by Figueroa1984 (1 review written)

Order arrived within a couple of days even though we ordered over the Christmas / New Year period. We were kept informed of progress with regular texts and item actually arrived at exactly the time we were told. Great service, thank you… Read Full Review

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★☆☆☆☆

“Poor product”

Written on: 08/01/2015 by MrBadShopper (1 review written)

Loxley Wooden Storage Unit with 3 Basket Drawers - COLOUR: White Very poor quality. 1 of the basket draws is not square and as a consequence it will not completely fit flush to the frame. One of the draws is badly scuffed with black marks on it. The paint on the draws varies in thickness thus giving different shade appearance on all three. The timber top to the frame chipped on one corner. All these defects must have been visible at the time of packing, and ignored. A thoroughly bad shopping… Read Full Review

Wovenhill's Response to MrBadShopper's Review

Written on: 09/01/2015

We are very sorry to learn of your disappointment, and for not having the chance to rectify the problem that has arisen. Where there are evidential problems with the goods we certainly would not expect you to pay or organise the return of the item yourself. As the baskets are hand woven we do experience from time to time that they do not sit correctly in the unit but this can normally be replaced. Once again we are sorry to hear you are so disappointed when it could have easily been replaced or a full refund could have been issued had you contacted us at the time of the delivery.

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★★★★☆

“Initial disappointment rectified without hassle! ”

Written on: 02/01/2015 by Marshnl380 (1 review written)

I ordered two Loxley Wide Storage Units with 4 Basket Drawers. Communication from the company was good and the items were quickly delivered by Parcelforce. Unfortunately two of the basket drawers fitted very badly, I had to use a lot of free to remove one. I immediately e-mailed customer services and subsequently received a phone call from a very helpful member f staff. Although she offered to replace a whole unit, we agreed that two more basket drawers would be forwarded to me with the… Read Full Review

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★★★★★

“Great product !!!”

Written on: 22/12/2014 by PalomaWoodward67 (1 review written)

Good quality and quick delivery . … Read Full Review

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★★★★★

“Wovenhill a pleasure to deal with”

Written on: 14/11/2014 by eastcoast227 (1 review written)

We were uncertain which shape table would suit our space best, the sales staff were very helpful in taking lots of measurements. We ordered the set, it was delivered within a week and it arrived on time. When it was set up everybody who has seen it has said "wow". The chairs are very comfortable, the rattan is soft and has no scratchy edges on the arms or the table edge. We are very happy with the set and would recommend Wovenhill and their products with out hesitation… Read Full Review

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★★★☆☆

“Warning ”

Written on: 08/11/2014 by Kittybennett (1 review written)

Quick delivery good price but product so much lighter than photo. Saw this company in 25 beautiful home or ideal home great price but going to have to varnish. Why Utd have returned but large item… Read Full Review

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★★★★☆

“Rattan 5 drawer tallboy”

Written on: 03/11/2014 by ReaganPereira (1 review written)

I was very pleased with this item, but believe that it could be improved if the drawers had plastic liners so that anything that may snagg on the rattan would be protected… Read Full Review

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★★★★★

“bathroom at it's best”

Written on: 01/11/2014 by Vicenteu94 (1 review written)

we needed something for storing all the odd bits and bobs that build up , at the same time wanted it to look in place .We found it and are delighted with appearance and the amount we can hide away .Must also say that the after care assistance could not have been better .I am delighted with this transaction , and would recommend this company highly… Read Full Review

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★★★★★

“Fantastic product and service!”

Written on: 01/10/2014 by Lynncmorrison (1 review written)

Excellent company to deal with. Good range of products on display in the showroom and staff very helpful and knowledgeable making selection much simpler. Delighted with furniture. It is very comfortable and looks great too. Pity the weather deteriorated just after we purchased our Cambridge garden set in August but at least it proves that it withstands the wind and rain! Furniture is light enough to move easily and the Cambridge modular set gives us lots of options depending on how we want… Read Full Review

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★★★★★

“Perfect Product and Brilliant Overall Experience”

Written on: 24/09/2014 by Timmons494 (1 review written)

Where to start..............? My Husband and I visited Wovenhill at their showroom in Stratford upon Avon. We were pleasantly surprised with the extensive range on display including the indoor storage, which we had no idea they sold. Having chosen the sofa set we wanted I quickly added a storage trunk and unit, much to my Husbands dismay. Once the helpful sales lady (not pushy but very informative) processed our order the confirmation was received straight away and as promised delivery… Read Full Review

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★★★☆☆

“Poor quality product, excellent customer service”

Written on: 23/09/2014

The item we bought is of terrible quality, certainly not worth half the money we paid for it. That aside, the customer services dept during the sales process were really good. Such a shame the quality of the product doesn't match. Really disappointed… Read Full Review

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