Lead the Good Life Reviews - www.leadthegoodlife.com

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Latest Reviews

★☆☆☆☆

“The worst customer service I have ever encountered !”

Written on: 07/02/2015 by Casnut (1 review written)

Having purchased a large and neglected garden in 2013, I purchased a lot of plants from this Company at what I considered to be reasonable prices. Some of the plants thrived but a lot didn't. A year later I am still battling with this Company to get a refund/replacements. Every time I contact them by phone/e-mail I get a different response. All totally unsatisfactory. I wouldn't touch them again with a barge pole. Ideal World should be ashamed of themselves… Read Full Review

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★☆☆☆☆

“Poor quality, poor cutomer service”

Written on: 13/01/2015 by kevschofield (1 review written)

Bought two bare root trees, and found one was growing, the other was dead. After 3 calls they agreed the tree was dead, but I would have to pay a replacement charge of £9.95 which is what I paid for the tree! They say products are only guaranteed for 30 days, but for a bare root tree there is no growth evident until mid spring, after the 30 day period! So they want me to pay for a replacement that cost me £9.95 in the first place! Joke. Also Indian call centre… Read Full Review

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★☆☆☆☆

“Really poor service”

Written on: 08/08/2014 by MacKinnon274 (1 review written)

I ordered (or tried to order) a collection of plants from this company a few weeks ago. Some of the items were delivered but others did not arrive. When I asked the company about this they said the other plants would be delivered later as it was the best time of year for delivery. I thought that was fair enough. A few weeks later and still some items were missing. I asked again and was told there had been a bit of a problem. I asked to cancel the order. They said I couldn't do that. After a lot… Read Full Review

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