written by EstellaChristen on 14/05/2021
Bought the Turf and grass seeds for my home garden. It's a fresh lawn turf with premium quality. Product delivered safely and well packed. Shipping process is very fast and reasonable price. Also, customer support service is amazing. They are very attentive and helpful.
Click here for Amazon Home & Garden productswritten by Buchananga397 on 10/11/2020
Great to have dealt with Dandy's throughout lockdown. Really helpful team. Socially distanced delivery and really great topsoil for my veggie patches.
Click here for Amazon Home & Garden productswritten by agnieszkazurek on 02/10/2020
Bought recently enriched ProGrow topsoil. It was supposed to be 5mm screened. Firstly there were lots of big stones, secondly it wasn't soil at all. It was brown/greyish sand. I will not put in my garden, complete waste of money.
Click here for Amazon Home & Garden productswritten by MariP on 17/08/2020
We bought a bag of Dandy's VegeGrow® Topsoil for vegetables for a brand new raised planter. The bag cost £104.90. I sowed seeds but the planter was soon full of pigweed. I read the smallprint regarding the fact that you cannot guarantee organic compost is free of seeds. However, the planter was so full of the weeds, which grew very quickly to be very large, and which overpowered everything I had planted, that the only option was to remove everything from the planter. The problem was not with the packets of seeds themselves, as they thrived elsewhere in the garden. On the other hand, where I have put some of the compost elsewhere, it too was full of the weed. I accept that it is not possible to screen for all weeds in the compost - but there was not a square inch in the soil which did not contain this particular weed. My only option was to remove all the compost from the planter in case it contains seeds from the weeds. I wrote a complaint to Dandy's but they did not have the decency to reply. I was going to order more bags .. but not again with Dandy's.
Click here for Amazon Home & Garden productsWritten on: 10/11/2020
Hello, thank you for your review.
We are very sorry to hear this. If you could please pop us a quick email with your order number, any previous email correspondence/your initial complaint we will look into this for you.
Many thanks.
written by Wellsrj1948 on 17/05/2020
Jumbo vegeGrow Topsoil Superb! Great product, my veggies are coming on great. I highly recommend this product and company. Despite a very challenging time this company delivered my order on time. The delivery driver kept to social distancing and was polite courteous and very helpful. Superb service and will definitely order from you again, I'll certainly spread the word as to how brilliant you are.
Click here for Amazon Home & Garden productswritten by on 03/05/2020
I was very pleasantly surprised by just how rich and black the compost looked, all planted up in our green house now! Very nice compost to deal with. We will definable use them again in the future.
Click here for Amazon Home & Garden productswritten by LucyCien on 23/07/2019
Really so very pleased with the service and goods I received from Dandy's. The staff were extremely helpful advising me on a number of queries and delivery was make the next day, lifted over the hedge straight into my garden. Although the price was cheap enough anyway I actually received a 20% discount on one of their super saver flash sales which made the topsoil I purchased an absolute bargain. Really just very pleased and would not hesitate to order again. This company go above and beyond for the local community as well which is something I really commend.
Click here for Amazon Home & Garden productswritten by 109Scott on 12/07/2019
Firstly lets put this into perspective, I am a qualified horticulturalist and have been working in the industry as a landscaper for over 35 years. Just so you know I am not a disgruntled amateur. In the main the service for all the other products I ordered was spot on and I would recommend that you buy these, Soil, Bark and Gravel. Turf - The so called premium turf was ragged, thin and brown, I wasted over a quarter of it. Their response was I'm sure it will turn out fine, they missed the point completely, the turf I knew was laid correctly and would turn out okay. A lawn is down for a long time and you should start with the best Order a lot more than you need and expect to go to the tip with the rest and be frustrated when you pick it up an it falls apart. In retrospect I shouldn't have signed for it, but id popped out so missed the delivery.
Click here for Amazon Home & Garden productsWritten on: 23/07/2019
Thank you for taking the time to leave your review.
We are very sorry that you were unhappy with the quality of turf you received. As discussed previously, this particular batch was not typical of our turf which usually is of the highest quality.
Our offer of a full refund or replacement still stands, so please let us know if you would like us to proceed with either.
written by Royieuan on 09/05/2019
Bad service. I ordered two extra-large bags of slate on line and requested a delivery date when I made the order. After a number of days I contacted Dandy’s to confirm they were delivering on the planned date and they said yes, I also requested on the phone if I could have it delivered earlier if possible and they said they would phone me back … which they did not The day before the planned delivery date I contacted Dandy’s to confirm they were still coming as I have arrange for someone to move the slate the next day due to my bad back, at a cost of £60. On the phone call they advised me it was not coming for another week as I paid for free delivery. I told them I phoned 5 days prior and Dandy’s gave me there word it would be delivered on the date we planned. They informed me they would phone me back. Guess what … no phone call …. What a nightmare… I am out of pocket for £60 and still don’t have a delivery date. Guess what I would never use this company again ….
Click here for Amazon Home & Garden productsWritten on: 23/07/2019
Thank you for taking the time to leave a review.
Please accept our apologies that on this occasion we failed to provide you with our usual high levels of service.
I am pleased to report that, following the purchase of two brand new delivery vehicles, we are back to a 2-3 day lead time on deliveries.
Written on: 23/07/2019
Does not help me as I am out of pocket for £60 after you gave me your word :(
written by AbbyCrowley35 on 28/02/2019
I specifically called and ask if they combine delivery and was told 'Not possible' because they will ship my order on two pallets even though additional items where 5 bags of mushroom compost. Well it arrived on one pallet. Poor business practice… I paid £46 for delivery by the way
Click here for Amazon Home & Garden productsWritten on: 23/07/2019
Hello, thank you for taking the time to leave a review - apologies for the late response.
Could you possibly email your order number and/or full name and address over so that I can look into this further and provide you with a refund for the second delivery charge?
written by on 11/05/2018
Lovely and easy transaction online good value for money the topsoil is very good and as I had previously bought some bags from a garden centre which had stones and rubbish in was very pleased to see extremely little debris amongst the soil Would recommend to any one wanting bulk delivery’s of soil Delivery was on the day specified and truck driver was very helpful putting soil as close to our back gates as possible Shame they don’t have any garden centres close by Thankyou Dandys
Click here for Amazon Home & Garden productswritten by andylloyd0808 on 09/02/2018
We have bought from Dandy's Top Soil a couple of times previously and never had any problems but when we came to order last week, our postcode is no longer eligible for free delivery. After speaking to someone on Facebook chat, they said on this occasion they could give us a code for free delivery which was great. I made an order for gravel that I needed for this weekend to be delivered yesterday (Thursday). When I got home, there was no gravel. I immediately spoke to someone on the website chat who said that it had been agreed with us that we could purchase with free delivery but it would only be delivered when there were more orders from our area, which could be any time! He said it was currently scheduled for next Tuesday but there weren't enough orders for that day yet. This was not the case at all and when he reviewed past messages, he agreed that there had been a communication error and we had never been told that this was what would happen. If we were told this originally, we would have just paid the delivery as the gravel was needed for this weekend! Most companies would make amends and rectify the problem by taking a £20 hit on delivery to make up for the error but not Dandys. All they could offer is a refund or we could continue to wait an infinite amount of time. If we had ordered just a week earlier, we would have received 20% off the order anyway which is the equivilent of giving us free delivery so it doesn't make sense why they couldn't fulfill their initial promise like any normal company would do. Terrible service as I was relying on the gravel being delivered to sort my drive out and had already arranged for people to come and do it. I won't be dealing with them again. Avoid if you want a reliable company.
Click here for Amazon Home & Garden productswritten by Cunningham82 on 10/10/2016
Ordered on a Thursday morning, took advantage of a free next day delivery offer and had the topsoil delivered to the end of my driveway on Friday afternoon, ready for me to use on Saturday. I am now the very proud owner of an amateur veg plot and awaiting my first crop of home grown potatoes, tomatoes and carrots. Spoke to two members of staff, one before ordering who advised me on what product to order (giving me a 5% discount code as an incentive to buy, so worth a call if you are ordering!) and then to a lady after ordering who gave me a rough time for my delivery on Friday. Easy process from start to finish and great value products. Will definitely be back!
Click here for Amazon Home & Garden productswritten by JulioHanley424 on 29/06/2015
Good ordering, good product, good delivery. The lawnmix topsoil, is a good blend at reasonable price. It has done the job well.
Click here for Amazon Home & Garden productswritten by Evie75 on 22/06/2015
Ordering straightforward, delivery driver very helpful, soil quality great. This is the second time I have ordered topsoil from Dandy's and wouldn't hesitate to do so again.
Click here for Amazon Home & Garden productswritten by Shieldsqy218 on 21/06/2015
Great customer service and delivery was as arranged.Delivery drive was very helpful with the kerbside delivery, a good ambassador for the company. Will be using them again for future garden projects. Better service and value for money when compared to local garden centers.
Click here for Amazon Home & Garden productswritten by ClareDobson on 21/06/2015
Order 27420. The experience of ordering from Dandy's was extremely good. I needed 2 tonnes of compost for my new vegetable beds and Dandy's website was easy to find and easy to use. Ordering was quick and simple. I was able to choose my delivery date but as it happened, a delivery slot earlier in the week became available and I received a telephone call asking me if I would like the delivery earlier. I opted for this, but explained that I would be out and gave instructions for the driver which were carried out exactly. The VegeGrow appears to be of very good quality and I was able to start using it immediately without adding any other compost or manure - just a little Growmore. The seeds and seedlings are already doing well and in fact my radishes are ready to pull after only 4 weeks! I would definitely recommend Dandy's to my friends.
Click here for Amazon Home & Garden productswritten by on 21/06/2015
I have now had four or five deliveries from Dandy's: every one has been delivered on time by helpful drivers. The products are excellent and the prices always competitive. Dandy's would be my only choice for garden products. If it ain't broke......!
Click here for Amazon Home & Garden productswritten by dcr1958 on 19/06/2015
After researching I went for Black Gold and it is proving to be just that Gold!Arrived quickly in strong bag and looks great on my flower beds. I've gone back for more!It has a great texture with no pieces of wood or rubbish. Straight onto the flower bed which the plants seem to like.
Click here for Amazon Home & Garden productswritten by Irobins on 19/06/2015
Purchased 3 large bags of topsoil. Product was of high quality, price was good. Delivery was free with option to chose delivery day at time of ordering. Soil was delivered exactly when arranged. All-in-all perfect.
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Dandyssaleteam's Response to agnieszkazurek's Review
Written on: 10/11/2020
Hello, thank you for your review.
We are very sorry to hear this. If you could please pop us a quick email with your order number, any previous email correspondence/your initial complaint we will look into this for you.
Many thanks.