Excellent Customer Service

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Burncoose Nurseries Online - www.burncoose.co.uk
Amazon Garden
★★☆☆☆
2.4
From 41 reviews
34.0% of users recommend this

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SteveBaxter's review of Burncoose Nurseries Online - www.burncoose.co.uk

“Excellent Customer Service”

★★★★★

written by SteveBaxter on 30/06/2017

The lady taking my order by phone was very helpful and I was delighted when the plants arrived only 48h after placing the order, in excellent condition. When I realised that there was an "out of stock" item on the order which I would have happily had substituted had it been confirmed as out of stock when I placed the order, I phoned Burncoose again. The extremely helpful gentleman who dealt with my query not only agreed to send me a substitute but also volunteered to do so without charging me for postage. Furthermore the substitute arrived only 48h later. I felt that this was customer service of the highest order! I strongly recommend Burncoose Nursery!

  • Various shrubs

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  • Range of Products

  • Value For Money

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