written by MaggieCastillo311 on 12/05/2016
Have been ordering my dog food through Birchgrove Garden Centre, via Courier, for many months now. They are extremely efficient, and next day delivery is no problem for them. Would highly recommend to anyone who was interested.
Click here for Amazon Home & Garden productswritten by Coreys434 on 29/03/2016
Have bought my Royal Canin Maine Coon cat food online for a number of years from Birchgrove. Have always had excellent service & great prices. Delivery is always next working day (as long as I remember to put my order in before 12pm!)Tried a number of other online larger retailers for cat food & they have always let me down with price & delivery!! Absolutely nothing to dislike! Can't fault Birchgrove at all.....keep up the good work!!
Click here for Amazon Home & Garden productswritten by on 07/01/2015
I bought a few things off here for my horse, they were easy to find on the website, the payment was simple, they arrived very quickly and were exactly as described, thank you!
Click here for Amazon Home & Garden productswritten by English378 on 12/06/2014
Good value for money and prompt service, my 3 Maine Coon's love the Royal Canin food Many thanks. Lynette Sumner
Click here for Amazon Home & Garden productswritten by PamBenford on 15/03/2014
I have just purchased two sacks of cat food from you for the first time and I was so pleased with the excellent service and the price of the food, it is cheaper than the usual place I used to get it from. Thank you so much, I will be back. Many kind regards.
Click here for Amazon Home & Garden productswritten by Maggy1000 on 28/02/2014
I visited the coffee shop yesterday for lunch - Home made quiche, salad, coleslaw and a portion of chips. Excellent and portions very generous. So cannot fault the food and really want to comment on the customer service. The customer service I received was excellent and the customer service I observed even more so. To the extend of a member of staff carrying a try for a more senior customer. Very impressed and all staff need to be congratulated on the standards.
Click here for Amazon Home & Garden productswritten by on 18/02/2014
What a fabulous service. All done and dusted within 24hours. Very competitive prices and very efficient. Great communication regarding delivery. Fabulous transaction - thank you!
Click here for Amazon Home & Garden productswritten by Sanddancer2 on 16/08/2013
This is the first time I have used Birchgrove, I was drawn to them by the competitive pricing of the James Wellbeloved Dog Food,which is the only food I will feed my dog. I placed my order at 15-30 hrs yesterday and it was delivered at 12-15 hrs today, less than 24 hours. I received both, emails and text messages, telling me exactly what time my order would be delivered and it was! If their pricing remains competitive, I shall definitely order from them again.
Click here for Amazon Home & Garden productswritten by on 07/07/2013
Friendly and polite staff, couldn't have been more helpful. Delivery arrived the next day less than 24hrs. Excellent service!
Click here for Amazon Home & Garden productswritten by on 29/06/2013
I ordered 10kg(actually 12kg promotion inc 2kg free) Royal Canin light 40 cat food just b4 the 2pm cut off it was with me the next day @ noon.Your website had the cheapest price (£46.99)I could find and with free next day delivery as an additional bonus. Interlink delivery driver also helpful and lifted parcel into hall 4 my daughter,other delivery companies rarely bother to do this. I have been ordering cat/dog food online for about 3 yrs if you keep your prices as cheap as this I shall definately be back!I just wish I had found you sooner! Other companies could definately take a leaf out of your book!
Click here for Amazon Home & Garden productswritten by on 23/06/2013
Really the cheapest place we could find ANYWHERE for Persian 30, £££££££ cheaper than Amazon. Retain these good prices and we will be back again.
Click here for Amazon Home & Garden productswritten by forktrucker on 04/05/2013
We have used this garden centre for years. Friendly and helpful, nice cafe. The knowledge that is shared by the staff is brilliant. They always have the right plants in at the time when they should be being dealt with plus everything else you are likely to need. If there is something you can't find they often have it tucked away and are happy to find it for you or recommend a suitable alternative. Special deals are on items normally in Season so very helpful. The plants are a good range and are strong and healthy.
Click here for Amazon Home & Garden productswritten by on 13/04/2013
I have to say I am very impressed with Birchgrove, what they sell and how they attend to ordering and delivery. The delivery is especially good as you get a one hour window on the day of delivery which is absolutely fantastic. The service from Birchgrove is first class and I know each time I order, I will be very happy. Well done Birchgrove and keep up the good work and excellent service.
Click here for Amazon Home & Garden productswritten by nc17meg on 19/03/2013
Have been to Birchgrove Garden Centre on numerous occasions, and always found it to be a pleasant experience. This was our first online order, and I simply cannot fault the service in any way! I ordered the item late on Sunday evening, and it arrived on schedule, within the 1 hour window, on Tuesday. Communication was superb, being notified by both SMS and email! Highly recommended.
Click here for Amazon Home & Garden productswritten by on 15/03/2013
very pleased with the offer.speedy delivery,received text giving me a delivery window of an hour. fantastic!
Click here for Amazon Home & Garden productswritten by ErikaStroem on 25/02/2013
These people cannot do enough for you... they have always looked after me, especially when I used to mess the ordering up on the internet (MY fault) Service and delivery always prompt and so far have never been out of stock of what I want.... will shop here for good, while I get this service :) Happy
Click here for Amazon Home & Garden productswritten by on 16/02/2013
I unfortunately received 15kg of dog food instead of the cat food which I thought I had ordered. When contacting Birchgove by telephone I was told that I could return it at my own cost. I am most disappointed that I could not receive cat food in place of the dog food which I thought could be returned when the cat food was delivered.
Click here for Amazon Home & Garden productswritten by benthedog on 20/12/2012
Ordered Royal Canin dog food late Tuesday evening and it arrived Thursday. Communication was excellent and was given a one hour delivery slot which was as stated. I will use Birchgrove again and no hesitation in recommending to anyone.
Click here for Amazon Home & Garden productswritten by Kioti1949 on 23/11/2012
Another great delivery and price, the best dog food company i have dealt with by some margin.
Click here for Amazon Home & Garden productswritten by Doggylicious on 31/07/2012
Easy to order, great prices having searched the web, efficient delivery which was free (another bonus), customer services really personal as you actually speak to the guy who handles online orders including the packing and despatch which must be a first - I only made contact as I was anxious about delivery because I had run out of food for the dogs - the guy knew all about my order and the advice he gave was spot on plus he was really reassuring. Final cherry on the cake was that I received packs that contained an extra 3kg and 2kg respectively for the original price ... another first in these times of tight belts when nothing like this comes without a hidden agenda or additional costs. Keep up the great work Birchgrove. You have a new lifelong customer if you maintain this fantastic performance.
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