Written on: 06/09/2011
I can not recommend Frontier. However, i did have the time of my life in Fiji, but i can't help but feel that i could have had just as great a time, with a lot less stress involved had i organised it myself and just headed out to Fiji without it being part of one of their projects.
Frontier claim on their website that they offer 24 hour in country support. But in my case it was far from what i experienced. When i encountered issues which were not my fault and beyond my control and regarded Frontier staffing, Frontier was all to quick to bury their head in the sand and leave me to literally foot the bill. I paid for 28 days on the island, and i was only able to spend 17 as their was no dive officer on the island so i had to stay in Suva to get my PADI before being deployed to the island. Frontier would only subsidise my stay on the island, and gave me 10 FJD - £4 to live off a day for lunch and dinner. Phone calls with London were completely unproductive. The island was amazing, and i had a fantastic time there. However, again i don't feel it was made clear about the cost of getting to the island and that the boat to the island isn't operated by a company but a villager so you have to take into account 'Fiji Time'. The kit list that Frontier make available is very comprehensive, lots of the equipment that i bought that was very expensive i didn't use as it was already on the island or i simply didn't need it. Once on the island i specialised in Benthic, which took about 10 days to learn and also to learn how to survey, which meant i only managed to do one transect of one survey dive in my whole 17 days there. I was pretty gutted.
In a nutshell, would i recommend Frontier? No. Not at all. personally i think they are overpriced and i'm not sure how much actually goes on your project as the conditions on the island are very basic, which i knew, but for the amount we paid it just doesn't add up.
This was my experience and judging by the other reviews here i wouldn't say that it appears indicative of Frontiers operations around the world. My first review was removed, which i was told in an email was because Frontier got in touch with this website. Another volunteer that i know also had her negative review removed from this website, again in the email it said because Frontier had been in contact.
Other volunteers i spoke to whilst in Fiji all said they would not use Frontier, or recommend them.
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