Have they done a runner?

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★★☆☆☆
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  • Game Availability

  • Condition of Game

  • Value For Money

Guest's review of Swap Game www.swapgame.com

★☆☆☆☆
Swap Game www.swapgame.com

“Have they done a runner?”

Written on: 20/05/2012

Used them for about a year, slow turnaround of games. Game sent back over a month ago is still showing as not returned. Tried to call both numbers I have; 01676 549 010 and 08444 720 887 but cannot get through to anyone. The help desk system has now been taken off line as well. Money still being taken though.

AVOID!

  • Value For Money

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Kitch_I's Comment

Written on: 26/05/2012

"Game" invested heavily, may even bought them out completely... obviously "Game" stores hit major financial difficulties. not sure what's happening with the company.

feedback@swapgame.com ...email address rebounds.

i've sent a message to them on Facebook, and twitter. the most recent response from Swapgame on twitter shows 16th may...

i'll give them a couple of weeks before contacting my bank to cancel the direct debit.

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Chrislee_88's Comment

Written on: 31/05/2012

Sent a game in for trade in and received nothing back either! Tried the help desk before it was taken down and the phone numbers and nothing.

Checked with the company number and it doesn't seem like they've been liquidated or anything. If it was owned by Game I would of expected a bit more information.

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Kitch_I's Comment

Written on: 26/05/2012

"Game" invested heavily, may even bought them out completely... obviously "Game" stores hit major financial difficulties. not sure what's happening with the company.

feedback@swapgame.com ...email address rebounds.

i've sent a message to them on Facebook, and twitter. the most recent response from Swapgame on twitter shows 16th may...

i'll give them a couple of weeks before contacting my bank to cancel the direct debit.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
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