Sofaland Reviews - www.sofaland.com

★★★★☆
4.1 / 5
103
81% of users recommend this
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Latest Reviews

★☆☆☆☆

“Terrible customer service”

Written on: 12/05/2015 by nicolapezzi (3 reviews written)

I ordered a 3 seater and a 2 seater, on delivery day the 3 seater did not go through a door, this because their sofas come partially assembled and the armrests are not removable. One of the delivery guy was incredibly rude about it and they damaged both my door and my stairs and despite all of this, a week later I was told I had to pay £40 for sending the sofa back. Never again!… Read Full Review

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★☆☆☆☆

“Buyers please beware Sofaland”

Written on: 23/01/2015 by bsKeegan244 (1 review written)

Buyers please beware Sofaland I purchased the Millan Black Settee (HS) and 2 Millan Black - Armchairs (HS) from 425 Walsall Rd, Birmingham B42 1BT, which were delivered on 21 July 2014. I have since noticed the material has become worn and cracked not a moth after delivery. The chairs have not been subject to any frequent use and I do not consider it reasonable that they are already showing signs of wear. I was not prepared to have the settee repaired. I intend to reject the sofa for a full… Read Full Review

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★☆☆☆☆

“Awful leather ”

Written on: 10/11/2014 by Austin01 (1 review written)

We purchased a 2 seater and 3 seater sofa on 6th July from the Alexandra Range. The leather on the three seater looked thin and crinkly, by January a tear appeared on the middle panel. Although the warranty didn't cover rips or tears Sofaland agreed to send an expert to look at it. They conceded that the leather was of poor quality and took away the middle panel and then came back a week later with the replacement. I argued at the time that the leather looked just as weak on the left and right… Read Full Review

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★☆☆☆☆

“Incorrect information on product”

Written on: 29/07/2014 by pcHale279 (1 review written)

I recently enquired about a product from this shop, I asked for all information including the weight and dimensions. The sales representative gave me the information that I had asked. However the problem started when I received the sofa, the weight of this was more than double than what I was told. The shop took ages to reply when I contacted them about this, they said this was not their fault, this is very poor customer service and supplying the incorrect information to possible future… Read Full Review

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★★★★★

“Great Collection at Sofaland”

Written on: 06/05/2014 by Julia_s31 (1 review written)

Everyone praised me for my new Boston premium Leather Sofa and all the credit goes to Sofaland. Whenever I found a new collection at their store, I rush to find all the features. I must say they have the best stock and are incomparable. Thank you Sofaland… Read Full Review

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★★★★★

“Unbeatable Pricing”

Written on: 02/05/2014 by Scotsmall (1 review written)

With the most attractive design and quality in Sofaland’s products, you can also get them at unbeatable pricing. I got impeccable customer service through their representatives and even received suggestions. So, just get the best out of stock… Read Full Review

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★★★★★

“Perfect Choice- Sofaland”

Written on: 28/04/2014 by chrissimonite (1 review written)

In the world of home furnishings, it is very necessary to choose a right company for your furnishing requirements. And that’s what I did. I did a right job by opting for Sofaland as they offered me a high quality product at very reasonable cost. Not only this, they gave me 12 months of warranty. I will also suggest my friends to buy furniture only from Sofaland… Read Full Review

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★★★★★

“Helping staff”

Written on: 18/04/2014 by brandonlevi12 (1 review written)

It was my first visit to Sofaland showroom at Birmingham. See, the first impression is the last impression. I can say that Sofaland impressed me. Not only they have a good range of sofa but their sales staff was very helping. At no time I felt like I am being forced to buy sofa from them… Read Full Review

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★★★★★

“Attractive Price”

Written on: 08/04/2014 by Jackson12 (1 review written)

My niece told me that on Sofaland.com, sofas are available from 220 pounds to 260 pounds. I didn’t believe here initially. But when I actually visited the site, I was amazed. Such an excellent range of sofas and available at such affordable cost. I didn’t waste single minute in choosing my dream chesterfield sofa… Read Full Review

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★★★★★

“Range & Price”

Written on: 07/04/2014 by kevinjose123 (1 review written)

We were thinking of replacing our existing sofa set for a long time. One of my friends told me about Sofaland. Their website is really nice and gave a lot of information to us to decide. One of the best things about Sofaland is the range and price. I would say they provide the best at the most economical rate… Read Full Review

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★☆☆☆☆

“ CUSTOMER SERVICE GOD HELP IF YOU HAVE A PROBLEM ”

Written on: 03/04/2014 by 444ESSEX (1 review written)

DO NOT BUY FROM THEM BE WARNED… Read Full Review

Blueboy1955's Response to 444ESSEX's Review

Written on: 04/12/2014

I bought a leather suite from this company just over two years ago. They claim it is leather on wearing parts. The parts of the suite that are wearing are clearly vinyl. I have posted pictures on their website which they keep removing. I have also posted on twitter...they keep removing. If they haven't done anything wrong, why keep removing the truth?? The suite they sell look good value for money, for a very short time!!

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Blueboy1955's reply to Blueboy1955's Comment

Written on: 05/12/2014

At last a website that will post honest comments about Sofaland. This along with the 'Please don't buy form Sofaland Warrington' site, might help others. Plus the honest reviews that will be posted on 'Amazon' should stop people being hoodwinked. Many thanks.

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Toshofull's reply to Blueboy1955's Comment

Written on: 07/01/2015

tottally agree blueboy 1955,we bought a 3pce a few years ago said leather on wearable surfaces,after 18mths the 3 seater and chair started cracking splitting and opened up all over,i complained,had an experienced upholsterer look at the material who said although technicaly leather it is only approx 1.5mmm and is made from leather fibres ground then sprayed with a glue then painted/dyed,i sent them pictures of proof showing what had happened after just 18mts,they were not intersted and know people who buy cheap sofas wouldnt have the money to take them to small claims and find an upholsterer willing to stick up for you,they sell utter rubbish,my advice is if you can save for longer and buy the real deal although more expensive its better in the long run than wasting all your money on these cheaply made waste of money suites,they wont last,i payed £500 more from a reputable dealer with a special offer for REAL LEATHER and after 2yrs still as good,dont buy from this company unless you want a make me do for know,it wont last,be warned.toshofull.

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Kekejennifer's reply to Blueboy1955's Comment

Written on: 27/01/2015

I totally agree with you Sofaland are a bunch of schemers with the director being to ultimate scheme artist. Hopefully not for long.

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★★★★★

“Really Comfortable”

Written on: 03/04/2014 by nicholaslevi (1 review written)

In my house there are two sofa beds. One in my bed room which I purchased a just a week back and the other one in my sister’s. Mine one is from Sofaland.com while my sister’s one is from another known brand. My genuine comparison says that my Sofaland sofa bed is more comfortable then my sister’s… Read Full Review

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★★★★★

“Cool Collection !”

Written on: 02/04/2014 by masoneli (1 review written)

A friend took me to sofaland’s Warrington showroom the other day as she had to buy a sofa bed. The collection at the showroom was really cool. What a color, design, style! All fabulous. And surprisingly everything was available at such a reasonable cost… Read Full Review

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★★★★★

“Good Quality Sturdy Sofas”

Written on: 29/03/2014 by O'Rourkejm146 (1 review written)

I've bought 3 sofas and a large footstool in brown leather and it looks great, very well built and get lots of compliments on it. Love the look & will continue to add to it over the years hopefully, no problems as yet...!… Read Full Review

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★☆☆☆☆

“Worse Company Ever !”

Written on: 28/03/2014 by Mrunhappy2013 (1 review written)

Bought a sofa from the relax range a year a go today after 3 months chair started to split leather was coming apart after 3 months of emails and phone calls there sent out a third party company after another 3 months the sofa starting to split footstool collapsed, as to date no one from sofa land has contacted me back or replied to my last 3 emails absolute disgrace that a company like this can remain trading, my advice steer clear no customer service or support at all once there have your… Read Full Review

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★★★★☆

“took over the 3 weeks quoted but cant fault sofa”

Written on: 27/03/2014 by EmmettDempsey (1 review written)

on their website it said 0-3 weeks but it actually took just over 4 weeks for delivery. they did call me to give me notice which was useful. the couches are perfect though - cant complain there. very good value - i would guess half the price on high street? Simon… Read Full Review

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★★★★★

“Totally impressed with quality and service”

Written on: 26/03/2014 by wakeywakeyriseandshine (1 review written)

The woman that helped us in store was very helpful. Sofas took less than 3 weeks to come and when they came they called to see of we were in etc. They also put sofas together and made sure we were happy and even took away the rubbish. Would 100% use again. Thanks Sofaland… Read Full Review

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★★★★☆

“What a bargain!”

Written on: 25/03/2014 by 46Woods (1 review written)

I purchases Roma recliner from Birm store last year. I am very happy with the sofa and the service which i got fr Sofaland. The leather is soft and thick and the seat cushions are medium to firm. The recliner is smooth and slightly hard to push back. The delivery was on time. The value was very good. This is my honest review. Thomaz… Read Full Review

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★★★★★

“2nd Purchase - Again Delighted”

Written on: 23/03/2014 by LillianaSchultz442 (1 review written)

Once again i have been impressed with Sofalands quality and value for money. This is my second purchase as i bought from them in 2008. We re-decorated and so i had to change the colour of my sofa. This time i went for the Fabio corner sofa in red. Its beautiful, so comfy and again i can nont fault the service or value for money. Thank you everybody, especially the drivers. They could not do enough. … Read Full Review

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★☆☆☆☆

“Awful service, I would never recommend”

Written on: 22/03/2014 by Reeseva54 (1 review written)

I purchased a sofa in July 2013, by September 2013 is was damaged. I contacted the support centre and after few emails and phone calls we finally arranged for some one to 'inspect' the damage. the damage was repaired. A few months later (2to be exact) the sofa not only broke again but also developed a small tear. I sent emails including photos to the support centre, around a further 3 months of badgering and being sent back and forth to get more pictures, during which time more tears were… Read Full Review

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