Sliderobes Group Reviews - www.sliderobes.com

61 Boucher Crescent, Belfast, BT12 6HU
(UK) 0800 454 465 (ROI) 1800 352 352
★★★★☆
4 / 5
73% of users recommend this
  • Value For Money

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Latest Reviews

★★★★★

“They are beautiful - I am delighted ”

Written on: 07/07/2014 by SharonWhite (1 review written)

I'm just writing to say I am delighted with my new wardrobes- they are beautiful!!! I would also just like to praise and thank the fitter, who fitted the wardrobes. He was the consummate professional and did an excellent job. Please pass on my sincere thanks! … Read Full Review

Sliderobes's Response to SharonWhite's Review

Written on: 09/07/2014

Thank you so much for this lovely review, and we will certainly pass on your thanks to the store and fitter, who will be delighted to hear this glowing praise! We are so happy you love your new wardrobes, and hope you are enjoying all your new space!

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★☆☆☆☆

“firtted wardrobes”

Written on: 20/06/2014 by Thaliaj1978 (1 review written)

expensive rubbish would not recommend not happy with the fitter, had a app .last wednesday nobody turned up after waiting in all day, guy been today to fit shelves but still not happy should have only cost half the price going on quality… Read Full Review

Sliderobes's Comment

Written on: 23/06/2014

Hi, we are so sorry to hear about this, and are as disappointed as you are, as this is not how we like to do business. We take these matters very seriously and would like to investigate fully here to find out what happened. Can you let me know which store you were dealing with? You can email directly using the 'Contact via email' link at the top of the page. Looking forward to hearing from you, and apologies once again for failing to live up to your expectations of the Sliderobes experience.

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★☆☆☆☆

“Unprofessional and uncaring”

Written on: 13/06/2014

My experience in dealing with this outfit was not good.Although the product may look nice and they appear to show a friendly facade, don't be fooled for a minute. I found their 'management' staff uninterested, unprofessional and ultimately downright rude. Also, their goods are totally overpriced as their salesmen work on a commission- only basis. I certainly would advise anyone thinking of having new wardrobes fitted to shop around and take into account not just this review but the many others… Read Full Review

Sliderobes's Comment

Written on: 16/06/2014

Hi, we are very sorry this has failed to live up to your expectations of the Sliderobes experience. If you'd like us to investigate any of your concerns further, you can get in touch with us directly using the 'Contact via email' link at the top of the page. We are sorry for disappointing you and take comments like yours very seriously, so please do feel free to get in touch with us.

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★★★★★

“Three Wardrobes”

Written on: 07/06/2014

Our experience with the design of the wardrobes to the fitting of the wardrobes was top service. The fitter was an expert in making sure the wardrobes looked like the house had been built around them and the effect looked stunning. The wardrobes have transformed the rooms into looking high quality storage areas. Thank you Marie & Richard… Read Full Review

Sliderobes's Comment

Written on: 11/06/2014

Thank you so much for this lovely review - we pride ourselves on all elements of our customer service so we are delighted that we have been able to transform your home and make you happy customers :)

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★☆☆☆☆

“Designer refused to leave his car”

Written on: 30/05/2014 by VicBrads (1 review written)

I live in central London and arranged for a designer visit for which I had to take a day off work. The designer phoned me a couple of hours before the designated time to tell me that he would be arriving early. I explained that I lived in a flat and as such, he would have to park on the street on a meter. When he arrived, he phoned to say that he was looking for a parking space. I explained that he would have to do a circuit to see whether he could park anywhere. He seemed quite put out… Read Full Review

Sliderobes's Response to VicBrads's Review

Written on: 02/06/2014

Thanks for getting in touch - apologies about this. We believe our Sales Director has arranged to call you after 5pm today to discuss this with you, but if this is not the case please let us know. Sorry for failing to live up to your expectations of the Sliderobes experience.

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★★★★★

“Perfect in every way!”

Written on: 19/05/2014 by Pics123 (1 review written)

I have just had my slide robe completed, I was extremely impressed with the hard working fitter and the overall experience from start to finish. I have a walk in wardrobe to be proud of and two of my friends have made appointments to have a designer visit their homes after seeing mine. My slide robe consists of three doors one glass (grey glass so not so in your face) and two grey ones with a hint of sparkle ( what lady doesn't love a bit of sparkle?) . The interior is grey and has all the… Read Full Review

Sliderobes's Response to Pics123's Review

Written on: 19/05/2014

Wow! Thank you so much for this lovely review, we are thrilled we have been able to delight you in every way! We really appreciate your recommendation for the whole team :)

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★★★☆☆

“Slide robes office staff”

Written on: 04/05/2014 by StacyCannon1979 (1 review written)

I was happy with installation and master craftsman. But was shocked to see he was left on his own to do all the work. The slide robes look great. However there a delay in work by a whole day because tie wrong outer casing was delivered. I am a freelancer and lost a days work. The recompense they offered was £50 per wardrobe. The same as if they arrived a little late. The general manager twisted the argument around which I thought was ill mannered for a £5908.00 contract. I feel bespoke… Read Full Review

Sliderobes's Comment

Written on: 29/05/2014

Thanks for taking the time to leave us your review. We appreciate the inconvenience that was caused by the uncustomary delay, but after checking with the store we are glad that we were able to agree on mutual compensation for you. We are really glad the Sliderobes unit looks great and that it was installed by a 'master craftsman'.

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★★★★★

“Thank you Sliderobes ”

Written on: 02/05/2014 by Moya6053 (1 review written)

I have a beautiful classy wardrobe arranged from a distance and completed in less than 3 weeks to suit my travel Commitments. The design engineer was very helpful and efficient. And went out of his way to get thing organized within my dates. The lady in the office was friendly as well as efficient. The friendly fitter did a professional job and was also very obliging with both appointments This team could teach a lot of companies customer service, sadly lacking these days. … Read Full Review

Sliderobes's Response to Moya6053's Review

Written on: 06/05/2014

Thank you so much for this glowing review - we are always thrilled when we can delight our customers with our exceptional customer service. Please let us know if there is anything else we can do for you.

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★★★★★

“Sliding mirror wardrobes in two bedrooms”

Written on: 02/05/2014 by Lola180 (1 review written)

Designs sought from two companies, only Sliderobes (Nottingham) were bespoke (which looks better a mirror or an infill panel to a standard sized door ?). Only Sliderobes surveyed and designed on same visit, Karen followed our requirements bringing points of note to our attention. Not the cheapest, but Sliderobes offered the better design, and 3 years IFC and a 10 year guarantee narrowed the gap. All post-order administration was effective, courteous and expeditious (well done Deborah)… Read Full Review

Sliderobes's Comment

Written on: 22/05/2014

Thank you so much for this review of Sliderobes Nottingham, the whole team are thrilled to hear it. We are delighted you have been impressed with every element of our service, and that you would recommend us. Many thanks.

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★☆☆☆☆

“SLIDEROBES Appalling follow-up service from ”

Written on: 01/05/2014 by mandydmurray (1 review written)

Following the installation of £8,000 of wardrobes the doors started to slide on their own and would not stay shut. I called four times over 3 days to ask someone to call me back with a repair date. When the call finally came from the 'Customer Service Manager' she was terse and argued about the dates she had offered. I was so disappointed with her response I called the freephone number in the hope of expressing my concerns. The number took me back to the showroom, the lady their promised to… Read Full Review

Sliderobes's Response to mandydmurray's Review

Written on: 02/05/2014

We are so sorry about this, and please accept my sincere apologies for this experience. This is definitely not how we like to do business. Please be assured that this has been escalated to the store manager for his full attention, and he will investigate this and contact you directly. Apologies once again for failing to live up to your expectations.

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★★★★★

“give me space”

Written on: 15/04/2014 by Maddeni140 (1 review written)

3 Sliderobe wardrobes and one study Sliderobe wall. I was impressed from day one: my first request was for a brochure which arrived very quickly, followed by a follow up call, at that time we were not ready to proceed with an order but it was suggested that we visit a showroom. Hence our visit to Southampton where we were left to browse initially and then we were given as much help as we required at this stage. We were advised that Birmingham covered our area and that we should give them a… Read Full Review

Sliderobes's Comment

Written on: 15/04/2014

Thank you for this lovely review, the team in Birmingham will be thrilled to hear it! We're so happy you were delighted with your showroom visit, your design appointment and your fitter - we do aim to please!

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★★★★★

“Best Product Yet”

Written on: 10/04/2014 by klemon88 (1 review written)

I had Sliderobes install a unit a couple of weeks ago. Whilst they may not be the cheapest the quality of the product and attentiveness to service is unfaultable. The branch in Ipswich met my every need and the designer and installer, whilst both young, did a fantastic job. They were punctual and thorough, I saw exactly what I wanted on the computer right down to how the lighting would look and that is how the unit turned out when fitted. I have had their competitors previously but never… Read Full Review

Sliderobes's Response to klemon88's Review

Written on: 10/04/2014

Wow, thank you so much for this glowing review! The team in Ipswich will be delighted to hear this. Thanks you so much for taking the time to review us!

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★★★☆☆

“Not Impressed”

Written on: 08/04/2014 by familymum (1 review written)

On checking the wardrobes properly after the fitter had gone and balance paid wrong of me I know. I found the plaster had not been made good where screws had been fixed in the walls, the top runner was not level although it had been packed quite a bit to one side more than was obviously necessary so the door did not sit straight, the trim to the shelf was white and not the same colour as the wood and little plastic screw blocks had been used to hold the structure together. Also as the wardrobe… Read Full Review

Sliderobes's Response to familymum's Review

Written on: 09/04/2014

Hi. Thanks for letting us know about this - this kind of experience is definitely not the Sliderobes way of doing things, so we'd love to follow this up with you. If you could contact us directly using the 'Contact via Email' link at the top of the page, we'll look into this right away.

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★★★★★

“Comment on warranty transfer”

Written on: 11/02/2014 by WSM1A (1 review written)

Following recent purchase of a property, I contacted SLIDEROBE, to take advantage of remaining 9+ years remaining on warranty, by requesting the transfer to my name. I am impressed that SLIDEROBE as a company, has the faith in its product to provide this facility. This is a quality product, that is professionally installed, with a beautiful finish. Also the service provided by the customer service managerwas exeptionally good.  Most companys & staff members have little further interest… Read Full Review

Sliderobes's Response to WSM1A's Review

Written on: 12/02/2014

Thanks so much for this lovely review - if you could let me know which store you visited our MD would like to personally congratulate the customer service manager who helped you. You can contact us directly using the 'Contact Via Email' link at the top of the page next to our contact details.

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★☆☆☆☆

“No Show from designer”

Written on: 30/01/2014

Mr Wickens didn't show and wasn't informed of this by phone or e-mail, I am self-employed and didn't work for the reason a designer was due and now Ihave made a loss This is not a good start of how Sliderobes are going to be through oiut the buying process. Left very dissapointed indeed… Read Full Review

Sliderobes's Comment

Written on: 31/01/2014

Hi there. Please accept our sincere apologies that this happened, it is an extremely rare occurrence for us as we believe in treating all our customers in the right way. The store manager should be in touch with you shortly to rearrange a suitable time for the designer to visit you. Again, our apologies for the inconvenience.

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★★★☆☆

“Disappointed”

Written on: 29/01/2014 by Mozzarella (1 review written)

After great sales talk, and a good design decided to go ahead. Wardrobes fitted relatively quickly, but on inspection two doors damaged. These were returned only to be brought back to us with new damage and wrong wheels - returned again!! Slide robes pride themselves on great quality - not with ours. This isn a considered purchase so should expect more… Read Full Review

Sliderobes's Response to Mozzarella's Review

Written on: 30/01/2014

Thanks for letting us know about this issue, we are very sorry this happened and we will investigate this with the store you visited. Our apologies that the Sliderobes experience didn't live up to your expectations.

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★★★★★

“Full Wardrobe Fit - Stratford upon Avon”

Written on: 29/01/2014 by NeilLevings (1 review written)

I have found Sliderobes to be a very professional company. Right from the first enquiry to the showroom visit to the design and fitting. All 100% The showroom demonstrator was very helpful, the Designer listened to what we wanted - and designed just what we hoped for with some great ideas thrown in too! The Fitter cared about our home as well as his work - which was excellent! As you can read we love Sliderobes - and recommend them… Read Full Review

Sliderobes's Response to NeilLevings's Review

Written on: 30/01/2014

Thank you so much for this lovely review, we are delighted you are so pleased with everything! We really appreciate your recommendation as well :)

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★★★★★

“Sturdy and well built.”

Written on: 26/01/2014 by Naeem151 (4 reviews written)

Had two wardrobes done recently and pleased with them. I have three quotes and Sliderobes was most economical and salesman was not pushy at all. Wardrobes were done within 3 weeks and really happy with design. Doors slide smoothly and interior is well built. Highly recommended… Read Full Review

Sliderobes's Response to Naeem151's Review

Written on: 27/01/2014

Many thanks for this lovely review, we are delighted you are so pleased and would recommend us. Enjoy all your new storage space!

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★★★★★

“Quality, Fast and Clean”

Written on: 10/01/2014

Family run business with great employees. Quality of the product is 10/10 and the service provided is even better. Not to mention how clean they are. Even started thinking of my next order. Would recommend to anyone. … Read Full Review

Sliderobes's Comment

Written on: 13/01/2014

Thank you so much for this lovely review, we are so pleased you are happy with everything, and we can't wait to help you on your next project!

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★★★★★

“Fantastic!”

Written on: 08/01/2014

Was really impressed with the whole process from the initial telephone enquiry, the visit and the installation! Great service and very pleased with the finished product… Read Full Review

Sliderobes's Comment

Written on: 10/01/2014

Thank you so much for this lovely review! We're so glad we were able to impress you at every stage. Enjoy the finished article! :-)

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