written by on 04/10/2014
Just be careful if you are paying to rip out the old wardrobes. We were quoted £200 and when then came round it took them half an hour to do. Not a bad hourly rate. If we had not phone up and complained, we would not have received £100 back on the original quote. Cannot imagine they would of been forthcoming and giving us back £100 otherwise. We also had issues when installing the wardrobes and when you complain, you always be in the wrong. Not a great customer experience when spending so much money.
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Sliderobes's Comment
Written on: 06/10/2014
Thank you for letting us know about your experience with us. I understand that you have been in contact with the store manager to resolve this issue, and I trust that this has now reached a satisfactory conclusion.