Oakwerke Joinery oakwerke-joinery.blogspot.co.uk Reviews

Oakwerke Joinery oakwerke-joinery.blogspot.co.uk
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★★★☆☆
3 / 5
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★★★★★
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“SUPERB OAK DINING TABLE”

Written on: 20/11/2012

I read the other review on this site, and I have to say my experience was completely the opposite. I asked for pictures quotes delivery, availability etc, and received prompt responses each time. Although I do get the impression this guy is very busy. I then placed an order for 170cm circular solid oak table - delivered on time at the correct price - quality and workmanship are to the highest standard - can't fault the service I had whatsoever, and would definately recomend and use again. (read more)

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★☆☆☆☆
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“BEWARE, BE VERY AWARE!”

Written on: 12/06/2012 by applydapply (15 reviews written)

I spent a few months researching online to buy an oak kitchen table. I couldn't find the design I wanted and found OAKWERKE on eBay offering bespoke cabinet making. I aksed questions and had samples sent and then placed the order paying a deposit through Paypal. I thought I had done sufficient research. I waited for weeks with no contact and each time I tried to make contact (via e-mail as telephone is not answered) had to wait weeks for a reply. These replies varied from "I will be... (read more)

Lionelr's Response to applydapply's Review

Written on: 14/08/2012


I've been waiting very patiently for your reply now for many weeks. Your phone always diverts straight to voicemail without ringing, and you have not responded at all to any of my emails or multiple voicemails. It's extremely disappointing bearing in mind my personal circumstances and previous dealings with you.

I have no choice but to serve you with a 14 day notice period to provide me with a full refund of the £850 owed. If I do not hear back from you by 18th August 2012 I will start proceedings to reclaim the money via Barclaycard through which I made the original Paypal payment.

Regards

Lionel

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