JOKE COMPANY

Furniture Barn www.furniture-barn.co.uk
★★☆☆☆
2.3
34.0% of users recommend this
  • Value For Money

BrayanBlack's review of Furniture Barn www.furniture-barn.co.uk

“JOKE COMPANY”

★☆☆☆☆

written by BrayanBlack on 02/07/2014

Ordered four items for my living room,delivered after six weeks,all items except for one was damaged in some way, either dents in wood or scatched.Complained straight away and was told that I would have to take pictures of all damage and of white quality control labels(quality,what a joke).this took up a lot of time and effort.After this they agreed to replace two items but the other would take twelve weeks.They delivered the two items after I had taken more time off work to receive them.Upon delivery I asked the driver to wait while I inspected the items,which he didn't seem to want to do,straight away I could see the top of the sideboard was scratched also the coffee table was scratched and had a wooden plug drilled into the side and lots of glue over the top,the driver didn't want to take it all back so got left with it again,loads more email's and phone calls followed before they agreed on a full refund,more time off work for them to collect the items and still had wait two weeks and make more calls for the refund.I'd advise anyone to steer clear of this store.

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