Furnishing Homes Reviews - www.furnishinghomes.co.uk

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★★★☆☆
3.4 / 5
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Latest Reviews

★☆☆☆☆

“Awful”

Written on: 14/12/2014 by SPLand (1 review written)

If anyone from Furnishing Homes ever reads this or any of the numerous reviews why do you not respond and put your house in order. Four chairs ordered. Money taken. No goods. Is this not stealing ? I will pursue them as a matter of principal but will also post a favourable review if anyone from the company deals with the matter in a satisfactory way… Read Full Review

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★☆☆☆☆

“THE WORST CUSTOMER SERVICE EVER”

Written on: 28/11/2014 by ShaniaEngland (1 review written)

The most frustrating company. Took over a month to ship my item, and when I requested to return/refund, they ignored my 5 voice mails (NO ONE ANSWERS THEIR PHONE) and emails over the course of 2 weeks. I had to contact the shipping company to get in touch with them and then they said I have to pay £30 to return the item which cost £85...! They then did not respond to my following emails...DO NOT BUY FROM THIS COMPANY OR SUPPORT THEM. VERY UNPROFESSIONAL AND FRUSTRATING… Read Full Review

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★☆☆☆☆

“STEER CLEAR PLEASE”

Written on: 21/11/2014 by Demspie (1 review written)

THEY WILL TAKE YOUR MONEY - BE WARNED Ordered a dining set on 1 October as the website stated that it was in stock with a 7-12 day delivery. That's where the good news ended! They e mailed me back within 2 days stating the table design had changed slightly but were still in stock and asked if I still wished to proceed. I checked my credit card statement on line and they had already taken my money without waiting for a reply! I asked if it would still be delivered within the timescale which… Read Full Review

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★☆☆☆☆

“Worst customer service !!”

Written on: 19/11/2014

When looking for some new furniture I came across this company, I have to say this is where the nightmare began. They told me delivery was 10 days, that was fine if it had of been true. 4 weeks later my furniture arrived, after finally putting the furniture up and missing screws and bolts etc, the doors on the item were extremely bowed ! I have been emailing them since the beginning of September and calling them to get no response. The good are good quality just a shame they don't have the… Read Full Review

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★☆☆☆☆

“Joke of a company”

Written on: 12/11/2014 by Campbelld198 (1 review written)

Please do not use this company!!!!!! Ordered a table and chairs and like everybody else was told they were in stock so when I repeatedly phoned to ask when they would be shipping them I was told a different story everytime. Eventually after 2 weeks I snapped and basically demanded to know the truth. Miracously I then received an email telling me that the chairs I had ordered were damaged and would li like to pick an alternative. I snapped and said no send me a refund!!!! I then received a… Read Full Review

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★☆☆☆☆

“I wonder if I'll ever get my furniture”

Written on: 01/10/2014 by judybayer (1 review written)

I ordered, and paid for furniture (a bookcase and end table) from Furnishing Homes more than 2 months ago. Since that time, there has been a stream of silence, excuses when I call or write to them, lack of response, and more excuses. I still don't have my furniture. When I purchased the items, I expected the furniture to be delivered within about 10 business days. I also get different answers each time I call or write. I still don't know if they intend to deliver both pieces of furniture at… Read Full Review

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★☆☆☆☆

“Avoid this company”

Written on: 18/09/2014 by 491Holden (1 review written)

I ordered an item 7 weeks ago, still not delivered, promised to deliver with in three days of ordering, Avoid this company, … Read Full Review

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★☆☆☆☆

“Abysmal beyond belief - DO NOT ORDER.”

Written on: 17/09/2014

This is the worst company I have ever had the misfortune to deal with and the service in terrible beyond belief. I ordered a small dining table 4 weeks ago and was text straight after promising delivery within 5-10 days (already later than they promised on their website). 10 days came and went. I phoned, was told by a woman in India call centre that they were sorry and it would be arranged for the next Monday. Monday comes and goes, my mother waits at home all day for a delivery that never… Read Full Review

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★☆☆☆☆

“Useless, no customer service!”

Written on: 14/05/2014 by scoobs1474 (1 review written)

Ordered 3 items only 2 delivered (not even told they were coming!). Phoned to ask where third item was told courier had damaged it & would have to wait for replacement. Opened one item that was delivered to find feet made of MDF that had been partially sprayed with silver paint, rang to complain about this & chase missing item, to be told missing item was out of stock & would not be available for several months so was offered a refund for this. After several weeks & many phone calls I have now… Read Full Review

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★★★★★

“Quality furniture great prices”

Written on: 31/03/2014 by JourneyPike (1 review written)

The service was excellent from start to finish the delivery guys respected our home the quality of the furniture is excellent glad I found Furnishing Homes will definitely be buying more furniture soon. Thank you… Read Full Review

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★★★★★

“I bought a coffee table and am delighted with it”

Written on: 19/03/2014 by Marianaj229 (1 review written)

Great purchase looking forward to seeing it my new home, also great service it arrived when they said it would - no problems at all… Read Full Review

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★★★★★

“Excellent shopping experience”

Written on: 03/03/2014 by 1957Hollis (1 review written)

This is now my 2nd purchase from Furnishing Homes and all great products. I have and will continue to recommend to friends and family… Read Full Review

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★★★★★

“Did what they said”

Written on: 28/02/2014 by ReginaldKing (1 review written)

Really pleased with furniture. Good Quality. Delivery when expected, even adjusted delivery slightly just for me. Really pleased all round.One Happy Bunny. … Read Full Review

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★★★★★

“Very helpful and customer focused”

Written on: 04/02/2014

The products are very good value for money with an extensive range to suit all tastes… Read Full Review

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★☆☆☆☆

“AVOID!”

Written on: 13/01/2014 by FrustratedAnna (1 review written)

Looks attractive online but is not a reliable supplier!! I have been waiting for 10 days now to hear about my delivery time. The phone line provided on the website does not work, and there has been no response to my emails. I will fight to get my money back, going to post here until something is done, order number #FH10842 DO NOT USE THEM!… Read Full Review

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★☆☆☆☆

“Order ID: FH828820 I bought Birlea Lynx furniture...”

Written on: 17/12/2013 by ConsumerFightClub (1 review written)

Order ID: FH828820 I bought Birlea Lynx furniture from Furnishing homes for £450. The company promised to deliver within 6-10 days but failed to do so. They confirmed multiple time that the delivery is going to be on a certain day and I took a day off from work but nothing was delivered. After waiting several weeks and numerous calls, they delivered half of the furniture and informed me that the other half will take another month. I then decided to cancel the order. I was then told that… Read Full Review

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★★★★★

“Will definately recommend”

Written on: 09/12/2013

Very impressed with the whole experience, kept me informed of things right up to delivery day… Read Full Review

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★☆☆☆☆

“refund”

Written on: 05/12/2013 by kadiebaby (1 review written)

I ordered a Dining Table and like everone else the company went bust but i received a refund from my bank within a week. … Read Full Review

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★☆☆☆☆

“Ive joined the club”

Written on: 29/11/2013

I have joined the being ripped off by Furnishing homes club, my refund due to their banking system appears to be lurking in the same place as all the other victims of this failed company oh whoopee just before Christmas I would look out for the directors name in any future company I was thinking of using, and avoid like the plague. JP… Read Full Review

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★☆☆☆☆

“Ordered, paid and after 2 weeks Furnishing Homes...”

Written on: 24/11/2013

Ordered, paid and after 2 weeks Furnishing Homes cancelled order and said their accounts ve been frozen and staff made redundant so they wont give me money back- surprise surprise value of item i ve ordered increased £600 on website and you can still order it online. Avoid this company cos they have not returned my money for order they have cancelled!… Read Full Review

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