poor customer service- poor attitude

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First Furniture - www.firstfurniture.co.uk
★★☆☆☆
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23.0% of users recommend this

20Anderson's review of First Furniture - www.firstfurniture.co.uk

“poor customer service- poor attitude”

★☆☆☆☆

written by 20Anderson on 20/10/2016

Ordered a bed...took time off work- no delivery. When I enquired I was told an attempt was made to contact me (no answerphone message- nothing). Then told out of stock for a month. I needed a bed before this and had to ask for a refund 3 times over email- poor response from staff so I phoned. 8 days later i'm still waiting or a refund. Very annoyed.

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