My wife and I ordered 10 cinema chairs from Delux Deco via our buying agent 1080 Integration Ltd. The chairs arrived 20 weeks later and 7 out of 10 are now broken or damaged. Since then this company has shown other reviews to be correct in that they have terrible customer service and terrible quality products from China. Go elsewhere to a reputable company. All nice when ordering but are aggressive if you have an issue. They ignore you when you have an issue and delay repairs by 7 months and still waiting. They make you think they are British made products but the truth of it is they are Primark standard from China. Whoever makes these chairs in China is at the lower end of manufacturing standards and quality. I guess the saying is true buy cheap, buy twice. Gutted I didn’t follow this methodology now as we have 7 broken chairs and a company that ignores you and doesn’t want to fix the issues. I have since learned there are British manufacturers of cinema chairs that offer a 5 year warranty. 1080 Integration ltd have done their best to rectify the issue with Delux deco who give a 1 years warranty because they know deep down they will break as poor quality and as such we have been waiting for repairs and someone to look at the broken chairs for over 7 months now eating in to the warranty!. If you leave a negative review they go all out to have it removed from the platform as they do not want people to read how bad they are; they do this by stating you are not a customer or there’s even though you are. They don’t back their own products. You would be wise to steer clear of Delux deco; I doubt they will be in business much longer but will probably resurface under a different name.

Very comfy sofa, easy ordering process. Only drawback is that we had to wait 14 weeks, we ordered from the new Italian range. So important to order in advance.

Thank you! Warm and sociable salesman who helped us decide on the right sofa, didn’t feel pressured at all. Delivery guys came and left, didn’t take too long but assembled the sofa as we wanted which we couldn’t be happier with, gorgeous details.

Thought i should review as the sofa has proven wonderful, looks modern and very comfy. Have fallen asleep on it a fair few times, in love.

initially was unable to place my order for the sofa online, believe there was maintenance or changes being made to the website this day. i phoned to order and the staff explained the situation and were right on it, gave me a chance to ask a few questions i had too! the Lazydays is beautiful quality .

Great high end sofa , although slightly delayed we understand the time we’re in, recieved an email apologising for this. Sofa is just luxury, have recommended to friends who are looking to buy, shame there’s no reward or future discount for referring ? Otherwise great.

Fabulous sofa, brought life to the house after having our last sofa for so long. a definite upgrade. Thank you.

Had been on the search for a sofa for a long time, glad i can across delux deco. Great customer service!

delivery men were very friendly and set the sofa up well upon arrival. They then checked we were happy with everything before leaving. Very professional company and service. A wonderful sofa and ottoman.

Wouldn’t usually review, however, have to thank Ran for being such a help, helped us explore our options when we had already been to so many sofa companies. Now we have it, could not be more thrilled, the look and quality we hoped for.

After deciding on a sofa for a year, while in contact with Delux Deco, i can only thank them for answering all my questions and being patient. Staff were always friendly and customer service explained everything i needed to know. At last i purchased the dream sofa and it was absolutely worth it. Very happy customer

Waited a fair amount of time for our sofa however, looks fantastic and the quality is something we didn’t find it various other showrooms. Very attentive staff.

We are very happy with our new sofa, has transformed our living area as our sofa before was one we had for a while. Thanks to customer service staff member who also helped :)

Recently received our cinema seats and couldn’t be happier, v stylish and have absolutely made our home cinema room. Thanks so much to the salesman that helped.

Good value sofas, high quality and great delivery guys. Looks just like what we had hoped for and imagined

Visited the showroom a few months ago, lovely staff and impressive range of products. We ordered in store and received our sofa a few weeks ago. Amazing, from quality to service, will be buying recommending this company

After visiting the showroom, we were more certain in choosing the sofa we wanted, which was different to the one we had in mind at first. Delivery period was a while, our sofa took around 12 weeks however, quality is impressive, very detailed and looks as shown in pictures. *****

We bought cinema seats from delux deco that arrived last week and are over the moon with the product and service. This was the best experience we have had, at a sofa shop. Booked an appointment prior to going as we came from Dover to Windsor and were helped throughout the 3 hours we were in store, 5 stars

Excellent experience and sofa from Delux Deco Windsor. Staff were helpful and organised. Was worrying about when our sofa would arrive after 12 weeks however we did that week get a text for delivery so all okay. Highly recommend Domino corner sofa

Really happy with our sofa, looks brilliant, and quality is great! Will be recommending to family and friends without a doubt.