M&s sofas

M&S Furniture Reviews - marksandspencer.com
★☆☆☆☆
1.4
7.0% of users recommend this
  • Quality of service

  • Layout of shop

  • Value For Money

Mazbaz48's review of M&S Furniture Reviews - marksandspencer.com

“M&s sofas ”

★☆☆☆☆

written by Mazbaz48 on 13/11/2015

Bought 2 sofas from M& Charlotte range in bantry weave on delivery one of the sofas had a dent on the arm contact M&sent FIRA out sofa was replaced second one arrived dirty marks told delivery driver I wasn't happy with it he told me it was I. The weave of the material phoned M&replacement sent out so far fab customer service , 6 months down the line cushions look like they are 5 yrs old contact M&send FIRA out ha made his report didn't hear anything for a few weeks so I rang customer service and was told it was the nature of the fabric if I wasn't happy contact the ombudsman 18 page form to fill out so didn't 6 months on its going to the tip only 2 of us absolutely disgusted M& for some reason can't say M&

  • Milton Keynes

    Branch Visited

  • Quality of service

Was this review helpful? 0 0