Lesley Jordan Furniture Reviews - www.lesleyjordanfurniture.co.uk

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★☆☆☆☆
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  • Quality of service

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Media Gallery for Lesley Jordan Furniture - www.lesleyjordanfurniture.co.uk

Lesley Jordan Furniture - www.lesleyjordanfurniture.co.uk

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Latest Reviews

★☆☆☆☆

“Do not use this company!”

Written on: 19/01/2014 by Purplejay26 (1 review written)

Like some of the others here I ordered furniture at the Ideal Home Exhibition in March. To cut a long story short I never got the furniture and the only contact I got from them was the day after I received a full refund via a credit card claim.They are game players. It's such a shame as the furniture on show looked lovely. I will never buy anything at the Ideal home exhibition again… Read Full Review

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Lg75's Response to Purplejay26's Review

Written on: 22/05/2014

I have had a similar problem with this company as they are now trading under a different name round the corner from where i live. If you require their contact details please get in touch with me as i intend to take this matter further

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★☆☆☆☆

“Lesley Jordan Furniture”

Written on: 01/01/2014

Same problem as all the other reviews. 4 promised dates, no answer from the telephone number. We did get a rude email back from our complaint. We ordered outside furniture including sun shade. The sun shade never arrived. Now they are closed down. The website does not work any more - neither the telephone number… Read Full Review

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Lg75's Comment

Written on: 23/05/2014

I have had very similar problems with this company who now trade under a different name round the corner from where i live. Please contact me if you require their new contact details. I intend to take my issue further.

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★☆☆☆☆

“I ordered a wardrobe and bed in April 2013 by phone...”

Written on: 11/11/2013

I ordered a wardrobe and bed in April 2013 by phone from the company and was told that the wardrobe could be delivered part assembled and built by the delivery men. Also they would waive the delivery charge as I bought two items. In fact they took the extra £40 from my card, delivered the furniture on a different date from that agreed, failed to build it as I was out, upset my husband who suffers from dementia and left us with heavy part-assembled furniture. No apologies were made (I was… Read Full Review

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Mjkemp's Comment

Written on: 12/11/2013

Hi

I'm so sorry to read your review.

I've had a similar experience via the ideal home show - I paid £1200 for a table and benches in March that they have NEVER delivered.

Recently I got a text from the managing director, saying that they had ceased trading. Their website has been pretty much taken down. I lost my job in the spring and am still unemployed. Lesley Jordan, have avoided my calls and sent me texts promising to get my money back to me on various dates, all lies of course.

Not really a surprise that they have gone bankrupt when they treat customers with so much contempt - and the managing director in particular is aggressive and rude. I feel such a fool for buying from him in the first place. Watch out for him as no doubt he will make a miraculous return under a different business name and find a new way to take advantage of unsuspecting consumers.

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Lg75's Comment

Written on: 22/07/2014

I have had similar problems but he now trades as Home and Garden Furniture Uk. Melton Rd, Leicester. Vile and abusive and thinks its funny big and clever to rip people off.

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★☆☆☆☆

“Lesley Jordan Furniture - Be warned”

Written on: 03/11/2013

Never ever ever use these people. Not only do they never answer your calls, emails, they take your money and then deliver damaged goods six months later (if you are lucky!). They take advantage of people buying at shows such as ideal home exhibition who don't research the company and buy on impulse. The owner is rude and abusive and they have the worst customer service ever… Read Full Review

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★☆☆☆☆

“I bought furniture from Lesley Jordan in The...”

Written on: 07/10/2013

I bought furniture from Lesley Jordan in The Highcross. I was promised four delivery dates and on all four dates they never appeared and they eventually arrived on the fifth occasion but late. I wasn't informed they weren't going to deliver as planned, which makes one think if a delivery was ever planned. I used three days annual leave to be there for when these good were to arrive and feel totally let down by this company. It took almost two months, several phone calls, almost all of which… Read Full Review

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★☆☆☆☆

“The Customer Prevails”

Written on: 15/09/2013 by Forrester15 (2 reviews written)

I am very happy to announce that I have prevailed in a dispute with Lesley Jordan Furniture. I have been awarded full settlement of my claim under Section 75 of the Consumer Credit Act 1974, by MBNA Credit Card. I alleged that the MD of Lesley Jordan Furniture knowingly contravened the Sale of Goods Act 1979 by delivering me goods that fail the 'As Described' criterion, and MBNA Card upheld this claim. So, if anyone out there thinks that Lesley Jordan Furniture has ripped them off, if you… Read Full Review

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Mjkemp's Response to Forrester15's Review

Written on: 12/11/2013

Very well done, congrats. I'm trying likewise, but I paid with debit not credit card....

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★☆☆☆☆

“Appalling service and attitude”

Written on: 08/08/2013

I ordered furniture through Lesley Jordan Furniture at the Ideal Home Show in London. It took around 3 months before i was given a delivery date and then they failed to show up on the specified date - they we re-arranged and they didn't turn up again. When i rang to find where my order was i spoke to the finance director who actually shouted at me! He told me that i had paid and now that he had my money he wasn't really bothered - at least he was honest i suppose! My furniture did eventually… Read Full Review

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Forrester15's Comment

Written on: 19/08/2013

Don't hold your breath expecting much action out of Media 10, the company that runs Ideal Home Show and Grand Designs. They make serious amounts of revenue from selling stands to companies like Lesley Jordan Furniture. I have contacted Media 10. The say the right things, but seriously, they refer to Lesley Jordan Furniture as their Client. So good luck there. I wonder if [name removed] is aware that there are some very unhappy customers of the Grand Designs Show he associates his name with!

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★☆☆☆☆

“Lesley Jordan Furniture”

Written on: 16/07/2013 by Crfraser60 (2 reviews written)

Lesley Jordan Furniture I purchased, and paid in full for some dining room furniture from this company at the Grand Designs show in London (12.5.13) and the Ideal Homes show in Glasgow (25.5.13). After failing to deliver my furniture on the first agreed date, I had enormous difficulty contacting the company. The telephone numbers went on to voicemail and e mails and texts were ignored. After contacting Trading Standards in Leicester (where the company is based), and following their advice, I… Read Full Review

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Christine.warburton's Response to Crfraser60's Review

Written on: 21/10/2013

I am having the EXACT same problems with Lesly Jordan. Promised about 5 dates of deliver, no show. I only ordered a large Antigure clock but STILL! Shocking this company. I can't get a hold of anyone now. Landline is saying not in service, texts no answer. I dont know what to do. Disgusted by this company.

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Lg75's reply to Christine.warburton's Comment

Written on: 23/05/2014

I have the new contact details for this company as they are trading under a new name near where i live. I too have had a bad time with these people and intend to take this further. Please contact me if u require their details

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Crfraser60's reply to Lg75's Comment

Written on: 23/05/2014

I would be interested in finding out the name they are now trading under as the Ideal Homes Show is in Glasgow soon and I would like to avoid them.
I eventually got my furniture, after contacting Trading Standards and commencing legal procedings. I had spent over £1,200 !

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