DISHONEST - BUY IN A SALE & THEY THEN JUST CANCEL THE ORDER!

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Laura Ashley
★☆☆☆☆
1.5
10.0% of users recommend this
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Cross317's review of Laura Ashley

“DISHONEST - BUY IN A SALE & THEY THEN JUST CANCEL THE...”

★☆☆☆☆

written by Cross317 on 28/12/2015

First time buying furniture from LA. NEVER AGAIN!! They had a 30% plus 10% off, sale. In store I bought & paid for a display cabinet & matching side table. Later, online, ordered matching tv unit. A month went by then got a message left on answerphone saying cabinet cancelled. Order for table still live. No reason given. I phoned & asked reason. Said there was something wrong with cabinet. JUST DO NOT BELIEVE IT. I cancelled the matching table & tv unit. AM SO DISAPPOINTED & ANNOYED!! Basically they didn't want to honour the sale offer they had made i.e. sell the cabinet at reduced price. Did not at any point receive an email, reasonable explanation or any real customer service. Am waiting for the letter which they said would send. And the refund to my card. IF YOU CAN'T BUY INSTORE & TAKE THE ITEM AWAY THERE & THEN, I STRONGLY ADVISE YOU TO NOT BUY FURNITURE FROM THIS SHOP!!

  • Aberdeen

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