Item different colour when arrived

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Laura Ashley
★☆☆☆☆
1.5
From 297 reviews
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Kingtu415's review of Laura Ashley

“Item different colour when arrived”

★☆☆☆☆

written by Kingtu415 on 06/03/2015

Bought a console table in Downham range, matt cream in shop and description, when it arrived it is more like a pinky magnolia. Contacted LA and their reply is they only sell it in cream! Yet, after checking their online ad they actually advise that the Downham range you purchase now will not match previous purchases, what does previous mean items you bought last week, last year? After looking at reviews I am shocked at their bad customer service and the condemning reviews - I will never buy from them again!

  • on line purchase

    Branch Visited

  • February 2015 costs £600

    Goods purchased & cost

  • Quality of service

  • Layout of shop

  • Value For Money

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