The worst customer service ever!

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  • Quality of service

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terbaa's review of Ikea

★☆☆☆☆

“The worst customer service ever!”

Written on: 25/06/2013 by terbaa (1 review written)

"HOUSTON, TEXAS -- Many problems with our birch cabinets colors. Many black and purple lines all over the doors...but not on their display cabinets. Waited hours trying to return inferior product. Also we were forced to buy $150 worth of extra product to get our 20% discount because they were out of one of the products we were buying, which put us under the total $ amount needed for our discount.

We were told we could return extra items anytime up to 25 years later. We decided not to use them after kitchen was completed and we tried to return extra items 1 1/2 yrs later. After waiting one hour they wouldn't take them back, even though they still carry the product."

  • Houston

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