Terrible Customer Relations...

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  • Quality of service

  • Layout of shop

  • Value For Money

Guest's review of Ikea

★☆☆☆☆

“Terrible Customer Relations...”

Written on: 26/03/2013

My recent experience of Ikea Customer Relations / Service has been terrible! Their assistant ordered me the wrong product yet I have to pay to have it taken down and they might reimburse me! Everytime I call I hold for at least 45 minutes despite the message saying i should be on hold for 15 mins and it seems no matter what time or day they are "experiencing high volumes of calls"!

  • Lakeside

    Branch Visited

  • Wardrobe and inserts

    Goods purchased & cost

  • Quality of service

  • Layout of shop

  • Value For Money

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