Written on: 04/05/2013 by Floors-2-Never-Arrive (3 reviews written)
Two weeks later and like other reviews still no flooring, now I see the flooring is being advertised on Floors-2-go website for almost 3 times as much as I paid for it, so I don't see that flooring arriving anytime soon.
Just salesman telling me it will arrive on this day, for another salesman to tell me he will look into the delay and call me back, what a surprise no call back, just one salesman blaming another salesman. The website say's refunds within 30 days but I got one of those salesman to tell me that's not the truth either after trying to give me a different number to call for refunds, I guessed no one would answer that number, but said he had till 6PM to look into my mystery flooring delay and we will see if he was anymore truthful then his other salesman you guessed it he wasn't.
So on Tuesday morning I'll contact trading standards as this company are selling items they just don't have to sell, and get them to write to Floors-2-go and get my refund that way, to be honest I wouldn't believe them if they did say I'll have the refund in 30 days anyway. Then I'll spend the extra and go to B&Q and Wickes and put the flooring in my car boot. If you sell something you don't have then I'ts a crime so I'm sure trading standards will shut them down sooner rather then later.
As rated by real users
" Country Cottage range " Read More
" Just such a real pleasure to deal with. " Read More
" Great service from this company, we were kept informed every step o... " Read More
" Pile of rubbish " Read More
" Thinking of buying from harveys id advise not " Read More
Written by kelly13