Sale price but not for me.

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DFS Reviews
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Guest's review of DFS Reviews - www.dfs.co.uk

“Sale price but not for me.”

★☆☆☆☆

written by on 06/07/2016

Paid £1700 for 2 new sofas but both were damaged when delivered. Paid £100 for 4 matching cushions but 3 didn't match the sofas. I rejected the total order and received a credit towards a different purchase.
I chose a different style of sofa and paid £1100 more.
I have been given different delivery dates and was not happy to wait more than 9 weeks for delivery. The sofas have now been reduced by £100 each but DFS wont reduce the price of my sofas and I was told I can not cancel the order. They said if I did cancel I would not get any of my £1700 back.
Poor service from poor company. I will be going to a different supplier and hopefully will get better service.

  • Gateshead

    Branch Visited

  • Quality of service

  • Layout of shop

  • Value For Money

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