Bad customer service

Bensons for Beds
★★☆☆☆
2.3
31.0% of users recommend this
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TobyStephenson's review of Bensons for Beds

“Bad customer service”

★★☆☆☆

written by TobyStephenson on 28/03/2016

Bought a bed from them 18 months ago with a five year guarantee. It developed crack on the headboard. Sent them emails ,phone calls eventually we organised someone to look at it. Didn't turn up on the 2 time we organised it. Said they had been when they hadn't. Eventually we had a letter to say they were not going to do anything about it dispute a 5 year guarantee.

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